Remote Customer Support RepresentativeVirtualVocations • Elgin, Illinois, United States
Remote Customer Support Representative
VirtualVocations • Elgin, Illinois, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
- [filters.remote]
[job_card.job_description]
A company is looking for a Freelance Customer Support Representative for US hours.
Key Responsibilities
Triage, answer, and solve incoming customer requests
Investigate and troubleshoot problems with internal stakeholders
Enhance customer support quality and take responsibility for projects
Required Qualifications
Native level English proficiency; German is a plus
At least 2 years of experience in customer support roles in software companies
Strong drive to learn and solve customer problems
Technical knowledge of marketing tools and social media
Technical background or experience in tech support is an advantage
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