Staff HDD Embedded System Engineer

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

Embedded System Engineer to provide electronics support to firmware, manufacturing, and customer facing teams for all HDD products:

• Provide firmware support. Collaborate with firmware development teams to ensure new hardware features are utilized completely and correctly. Work with the FW and HW design team to quickly resolve any electronic issues to ensure product schedules are not gated - includes working with the FW team to come up with a Firmware solution for hardware use cases.
• Provide Manufacturing Support. Collaborate with manufacturing teams to ensure electronic issues are quickly resolved to not impact yield, quality, or shipments to customers. Develop tools and data mining strategies to monitor and assess failure trends in manufacturing.
• Provide Customer Support. Collaborate with FAE and WWFA teams to ensure issues do not delay qualification or impact customer satisfaction. Data mining of customer data for failure trends.

Staff Embedded System Engineers have broad system level knowledge and some subject matter expertise in one or more areas of the design. They should be aware of technical advances within their area of specialization and may contribute to setting the direction necessary for the group to continuously improve its ability to solve problems and provide support.

Staff Embedded System Engineers should utilize methodical problem-solving processes. They are proficient in using debug tools and techniques. They should own and maintain the tools utilized in their area of expertise. They should be able to independently solve complex problems in their area of expertise.

Staff Engineers should meet their goals with some direction and supervision. They should proactively provide status with clear and concise summaries of complex problems.

Qualifications

• Some system level knowledge of HDD with understanding of both firmware and hardware.
• Familiarity with the HDD lab debug environment.
• Familiarity with HDD Failure modes to triage a failure and the tools to isolate the failure to a particular design area: Blink Codes, error logs (ShowStop/Debug Snapshots), Bus Traces, firmware Event Trace Logging (ETL)
• Understanding of high speed signal guidelines for printed circuit boards and ability to identify potential signal integrity problems when reviewing schematics
• Proficient in Hardware debug using oscilloscopes, signal generators, logic analyzers, bus analyzers, hardware embedded trace, test muxes, GHS Probe, and Serial Debugger.
• Familiarity with C++ code. Ability to modify code for the design-of-experiments.
• Ability to develop and maintain test scripts written in TCL and Python.
• Strong Problem Solving including practical knowledge of A3 and 8D methodologies.
• Strong communication. Especially the ability to collaborate across engineering organizations, geographies, and cultures. Also, the ability to provide clear and concise summaries of complex problems.

Additional Information

Because Western Digital thrives on the power of diversity and is committed to an inclusive environment where every individual can thrive through a sense of belonging, respect, and contribution, we are committed to giving every qualified applicant and employee an equal opportunity. Western Digital does not discriminate against any applicant or employee based on their protected class status and complies with all federal and state laws against discrimination, harassment, and retaliation, as well as the laws and regulations set forth in the "Equal Employment Opportunity is the Law" poster.

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Compensation & Benefits Details

• An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
• The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
• If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.

• You will be eligible to be considered for bonuses under either Western Digital’s Short Term Incentive Plan (“STI Plan”) or the Sales Incentive Plan (“SIP”) which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital’s Standard Terms and Conditions for Restricted Stock Unit Awards.

• We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
• Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Notice To Candidates: Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline or email compliance@wdc.com.