Client Service Representative Emergency

Job Description

Job Description

The Client Service Representative role is an absolutely crucial role at AAC. Currently we are hiring at our 24 / 7 emergency practice located at 2120 Pimlico Drive.

The CSR is responsible for :

• Managing 6 phone call lines with the team
• Scheduling appointments
• Check patients in / out
• Process payments
• Discuss payment alternatives with clients
• Collect all important client information
• Help pet owners identify pet emergencies
• Contact owners as necessary with bloodwork results (within normal limits)
• Document client communications
• Note client prescription requests in Cornerstone
• Restock office supplies, restock coffee bar, help clean exam rooms
• Run end of day reports
• Educate clients on basic pet needs (prevention, food, etc.)
• Handle cash transactions
• Maintain a clean reception area

Benefits :

Requirements / Responsibilities

Qualifications :

The ideal candidate for this role will experience in the client service field.

Skills Required :

Schedule Requirements :

To be considered you must have a flexible schedule and be willing to work some

weekends and volunteer for holidays.

Special Instructions

Please do not send any emails, resumes, or call.

We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.