Front Desk / Night Audit

Job Description

Job Description

Fairfield Inn Marriott seeks full-time and part-time  Night Auditors / Front Desk Associates  to join their hotel team. This position is key to delivering outstanding guest experiences, especially during the check-in and check-out process. Flexible schedules are available.

WHAT YOU WILL DO

• Delight guests by providing information on hotel services, amenities, and local knowledge and attractions (directions, places to eat, entertainment, etc.).
• Engage and sell rooms to walk-in customers.
• Enter, change, post, and process reservations / charges to guest accounts using a computerized system.
• Respond in a timely and friendly manner to guest inquires on making a reservation, account charges, complaints, inquiries, etc.
• Inform housekeeping of room statuses and availability.
• Clean and tidy up front desk area
• Balance cash drawer.
• Work collaboratively with team members and stay current on with communication log.
• Set up Breakfast

COMPENSATION.  Starting wage is based on experience.  PERKS.  Team members enjoy substantially discounted room rates at Hampton Inn and Hilton hotels nationwide. SCHEDULE. P art-time positions available for 10pm-6am shift. Part-time and full-time position available for the 2 pm-10 pm position. Flexibility required to cover nights, weekends and / or holidays as needed.  QUALIFICATIONS.