Regional Operations Supervisor - IKC

Posting Date

12 / 01 / 2025

5200 Virginia Way, Brentwood, Tennessee, 37027-7569, United States of America

If you are a leader who takes ownership of results & instills accountability in your team AND you have experience managing a group of remote healthcare teammates in New Jersey, we have a great opportunity for you!

DaVita Integrated Kidney Care (IKC) is looking for a Regional Operations Supervisor to accomplish company objectives by supervising the daily operations of a team of Care Coordinators.

This is a HYBRID / REMOTE position - the Regional Operations Supervisor must be capable of leading a team from their home office (remotely in TN) & willing to travel throughout their market (TN, AL, AR) , to successfully engage with IKC teammates & providers.

DUTIES & RESPONSIBILITIES :

Directly supervise a Regional team of Care Coordinators and their day-to-day operations

Provide leadership, onboarding, training, coaching and development to team of direct reports

Create & foster a positive, fulfilling work environment

Provide your Regional team of Care Coordinators with direct support, at regular intervals, and encourage professional growth

Adequately communicate job expectations & parameters to direct reports, ensuring quality patient care is always delivered

Manage all teammate employment activity : hiring, promoting, job performance, disciplinary actions, termination, etc.

Organize, monitor, evaluate and manage team & individual workflow - ensuring metrics are on track to be met

Partner with People Services regarding any employee relations issues, timely & appropriately

Facilitate teammate development (PDRs, coaching, mentoring, training)

Complete teammate evaluations and establish quarterly & annual goals

Collaborate with direct reports and upper management to create & implement those professional development goals

Learn, know, understand & follow teammate guidelines, employment policies & department / company procedures

Understand basic wage & hour laws, as well as federal, state & local laws / regulations

Create informational decks & spreadsheets; lead team meetings and present to upper management, as necessary

Spearhead reoccurring 1 : 1's with direct reports

Maintain strict confidentiality and integrity of medical & operations records; comply with all data collections & auditing activities

Review & approve time for non-exempt direct reports

Track overtime, attendance and PTO

Conduct formal ad hoc training

QUALIFICATIONS : High School Diploma

Bachelor's Degree preferred

Minimum 2 years supervisory experience, leading a team

Excellent communication and interpersonal skills

Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook

Ability to handle & maintain confidential information and / or issues, using sound discretion and judgement.

What We'll Provide :

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

Comprehensive benefits : Medical, dental, vision, 401(k) match, paid time off, PTO cash out

Support for you and your family : Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity / paternity leave and more

Professional development programs : DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

#LI-TS2

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Salary Range for the role is $56,500.00 - $83,000.00 / year.

If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.

New York Exempt : New York City and Long Island : $64,350.00 / year, Nassau, Suffolk, and Westchester counties : $64,350.00 / year, Remainder of New York state : $60,405.80 / year New York Non-exempt : New York City and Long Island : $16.50 / hour, Nassau, Suffolk, and Westchester counties : $16.50 / hour, Remainder of New York state : $15.50 / hour

Washington Exempt : $77,968.80 / year Washington Non-exempt : Bellingham : $17.66 / hour, Burien : $21.16 / hour, Unincorporated King County : $20.29 / hour, Renton : $20.90 / hour, Seattle : $20.76 / hour, Tukwila : $21.10 / hour, Remainder of Washington state : $16.66 / hour

For location-specific minimum wage details, see the following link : DaVita.jobs / WageRates

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https : / / careers.davita.com / benefits

Colorado Residents : Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.