Health Engagement and Experience - Revenue Cycle Senior Manager

Health Provider Revenue Cycle Senior Manager

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen servicescreating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

Consulting professionals at Accenture belong to one of three workgroups : Management Consulting, Systems Integration Consulting or Technology Consulting. These workgroups enable us to deliver the increasingly specialized skills that clients demand while providing our people with varied career opportunities. Our management consultants have the opportunity to work and collaborate with colleagues from across the full spectrum of consulting activity : identifying and creatively solving complex problems, designing and re-engineering critical processes, and fundamentally transforming the way a company operates. Our management consultants are more than just theorists - they turn theory into action. Acting as trusted advisors to our clients, they work directly with FORTUNE Global 500 companies across many different industry sectors. They concentrate on getting a holistic view of a client's business and industry environment and use their expertise and critical thinking skills to design and deliver realistic, achievable business strategies and solutions that address key client priorities. Much of the work we do is at the cutting edge of innovation and thinking. We involve our consultants in publishing and sharing this knowledge as thought leadership to benefit clients, industry and fellow colleagues.

As a Health Provider Revenue Cycle Senior Manager, you will lead enterprise-scale revenue cycle transformations for complex organizations (AMC's, IDN's, large medical groups) and be at the core of shaping and delivering business transformation projects to respond to our clients' business challenges.

You will own outcomes from strategy, value creation opportunities and through implementation, spanning operating model redesign, technology enablement and where appropriate, transitions to managed services / extended business office. You are likely to serve as a trusted advisor to senior executives and developing our people and practice.

The Work

Shape and Deliver Business Transformation Projects + Lead Revenue Cycle solutions across complex, large-scale health care providers; this includes understanding of the Revenue Cycle process across Patient Access, Midcycle / Revenue Integrity (CDM / Charge Capture, CDI) and Back-end (billing, collections, denials) to improve net revenue and accelerate cash. + Identify and prioritize client value creation opportunities based on research and analysis activities and an understanding of client visions, performance gaps, and needs. + Shape and lead the business solution implementation : define and supervise business architecture, process design and development activities, developing capabilities and performance measurements / KPIs. + Lead process and operational improvement transformation including workflows, policies and procedures, and key performance metrics. + Develop implementation plans and leading teams to execute project deliverables to schedule, budget and performance goals. Manage project financials. Assess and manage risk throughout the project lifecycle and make adjustments as needed. Ensure planned business outcomes are achieved. + Embed automation and advanced analytics such as intelligent work queues, denials prediction, coding assistance, and have understanding of Tableau / PowerBI / Python, in order to deliver measurable, sustainable improvement. + Help clients start the process of modernizing their revenue cycle and finance functions + Stand up or transition to managed services / EBOS (SLA / OLA design, playbooks, staffing and performance governance) when aligned with client strategy. + Support technology enablement with provider IT and vendors, such as Epic, Cerner and clearinghouses. + Direct business pilots and client deployment activities. + Design the project's overall communication strategy and approach to the desired change journey. + Manage engagement risk, project economics, deliverable content, and ensure client buy-in

Client Relationship Development and Management + Manage key client stakeholder relationships and communications at all stages of the project. Facilitate complex meetings, presentations and workshops to build client commitment for the change. + Shape pursuits, craft Statements of Work and proposals, cultivate follow-on opportunities at clients and develop compelling business case / proposals for new business opportunities. + Own engagement economics (forecast, margin, change orders, billing cadence) and proactively manage delivery risk and quality. + Be a trusted advisor to senior leadership.

Practice Building + Participate in practice-building activities (e.g., conference participation, thought leadership development, market offering development, recruiting). + Share your experiences in specific practice specialty areas to drive firm-recognized expertise development. + Provide coaching and mentoring to managers, consultants, and analyst team and practice members. + Encourage innovation from team members; support their ideas and career goals; provide coaching and mentoring to practitioners. + Stay on top of current regulations, trends, and technologies influencing revenue cycle across broad client types (e.g., hospitals, health systems, medical groups, pharmacies, durable medical equipment suppliers). + Travel as needed, up to 80%.

Qualifications

Here's what you need : + Minimum of 8 years of finance and management consulting experience + Minimum of 8 years of healthcare provider Revenue Cycle environment experience + Minimum of 4 years of experience transforming revenue cycle processes to maximize realizable revenue, minimize denials and accelerate cash flow + Bachelor's Degree Bonus points if : + You're a pro when it comes to engagement plus business, practice, and people development + Strong financial acumen, ability to develop budgets, forecast revenue, develop early warning signs and adapt the organization to achieve financial targets + Experience with Artificial Intelligence, Robotics Process Automation, Data Visualization and Analytics in Revenue Cycle + Solid financial analysis and diagnosis skills + Very strong analytical and problem-solving skills + Experience standing up or governing managed services / EBOS. + Adept at using experience and knowledge of industry, geographic and technology trends to assess and shape business solutions + Effective leadership and management skills with a proven ability to mobilize and energize project teams to deliver results. + Strong executive level relationship building skills. + Ability to create and deliver high-impact communications to senior audiences (written and oral) and facilitate complex discussions. + MBA / MHA or similar advanced degree.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

Role Location Annual Salary Range California $94,400 to $293,800 Cleveland $87,400 to $235,000 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York / New Jersey $87,400 to $293,800 Washington $100,500 to $270,300

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