Dining Services Recruiting and Training Manager

Department Summary

Student Services and Enrollment Management’s mission is to build a diverse, exceptional, and inclusive campus community. The person in this role will work toward this mission in the following ways : Illustrate efforts at awareness and implementation with other individuals in the workplace; act as an advocate to assure efforts at best practices, including support of trainings and serving as a resource for inquiries; act as a supporter to implement policy and / or establish procedures or guidelines for their school / college or VP area / Division; and act as a supporter to implement and / or establish procedures or guidelines for the University.

University Housing, a department within the Division of Student Services and Enrollment Management, is committed to supporting student success by cultivating inclusive communities. Our goal is to provide a robust living experience through accessible and affordable state-of-the-art housing, dining, social, and academic programs for the entire student body to develop community leaders, innovators, and change-makers who will enrich the future.

We value equity and inclusion, responsibility and integrity, innovation and learning, and safety and security. University Housing staff work hard to incorporate these values into daily work and practices to ensure an excellent UO experience.

University Housing units, which include Business Services Operations, Dining Services, Facilities Services, Promotions & Student Recruitment, and Residence Life. University Housing is a $100-million educational and business department that is a self-sustaining, self-liquidating agency of the University (receives no tuition or tax support for its operating budget).

Living on campus adds tremendous value for students and the University. Students who live on campus their first year have higher grades, are retained at the University of Oregon at higher rates, graduate at higher rates, and graduate more quickly.

Position Summary

The Dining Services Recruiting and Training Manager (DSR&T) is responsible for maintaining a student staff of over 500 students to support the operations of 15 dining venues on campus. This position will lead a hiring team that will recruit, interview, onboard, and train dining service student employees, as well as develop ongoing training programs and leadership opportunities for the growth of all staff within the organization. This position assesses the staffing needs and budgets of multiple campus food service venues and develops recruiting plans to maintain adequate staffing and staff training needs across all dining venues.

Additionally, this position will develop, track, and maintain classified dining staff assignments, recruiting needs, and ongoing training / development programs. This position requires independent decision-making and good judgment, and acts as a consultant to dining management in matters related to department coordination.

Decisions made in this position relate to management and supervision of employees assigned to the position; budgetary responsibilities for staffing needs and budgets; working with Housing Human Resources to ensure new hire paperwork and onboarding follow UO, BOLI, and CBA policies; developing and delivering a training program to dining employees; problem solving and responding to issues in a manner which mitigates confusion and contributes to the successful resolution before issues become problems, anticipating the dining manager’s needs, and solving problems regarding office efficiency.

Requires excellent interpersonal and communication skills as this position works with all levels of university staff and the public.

This position is a full-time, 12-month position, and will supervise two classified staff and multiple student employees to assist in recruiting, hiring, training, and record keeping.

Minimum Requirements

• Bachelor’s Degree from an accredited institution OR an equivalent combination of education, training, and experience.
• Two years’ experience in office administration or in Human Resources functions such as recruitment, onboarding, training, or other areas of HR Administration.
• Three years’ experience supervising or leading the work of others.