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Client Operations Specialist
Client Operations SpecialistVirtualVocations • New Orleans, Louisiana, United States
Client Operations Specialist

Client Operations Specialist

VirtualVocations • New Orleans, Louisiana, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Client Operations Specialist.

Key Responsibilities

Respond to a high volume of inbound client inquiries via phone, live chat, and email

Complete outbound calling campaigns to assist clients with their loan requests

Identify client needs and help them utilize specific site features

Required Qualifications

Bachelor's degree preferred, or equivalent experience in place of a degree

1-3 years of customer service experience, preferably in a high-volume call center environment

Experience with CRM tools, such as Salesforce, is preferred

Proficient in basic computer software and navigation, including SaaS applications

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Client Specialist • New Orleans, Louisiana, United States

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