Service Administrator

Service Administrator

Reliable. Motivated. Accountable. Do these words describe you? If so, apply to our Service Administrator position with us. Get your career in gear today!

Responsibilities :

• Schedules appointments for service via telephone, email, and in person
• Welcome clients when they arrive in the Service Area. Determine the nature of visit and escort the client to the appropriate department / area.
• Inform and introduce the client to the Advisor and explain the nature of the visit. Maintain a consistent level of communication with Service Advisors in order to properly coordinate which advisor is available to meet with the next arriving client.
• Provide information to appropriate store personnel regarding client needs and expectations to help ensure the entire team is prepared to provide the highest level of service to the client.
• Provide administrative support to the staff when necessary.
• Prepare warranty repair orders with accuracy, legibility, and compliance to the manufacturers warranty policies and procedures as outlined in appropriate manufacturers Warranty Policy and Procedure Manuals.
• Process warranty claims in a timely manner, as the repair orders are closed.

Qualifications :

We offer best in class industry benefits :

High school graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.