Program Manager, Enhanced Care Management (ECM)

Description

The Enhanced Care Management (ECM) Program Manager, provides leadership and direction for the organization's care management operations and services, aligning with the organization's mission, strategies, and objectives.

FLSA Status

Exempt

Salary Range

$70,304 - $75,000

Reports To

Director of Operations

Direct Reports

(5) Community Health Workers

(1) Patient Care Navigator

Location

Salinas, CA

Travel

Up to 80%

Work Type

Regular

Schedule

Full Time

Position Description :

• Supervises the care management team.
• Leads the implementation of care management programs designed to address the needs of our patients, improve the quality and services for their care and ensure the appropriate utilization of services available to them.
• Implements plans and tools to meet organizational goals and objectives.
• Works closely with other departments to design, implement, and evaluate care management programs.
• Leads visible and complex projects focusing on performance improvement and transformation aimed at improving care management programs for the populations served
• Supports the development, implementation, and evaluation of effective pilots, programs and practices derived from market leading and evidence-based research and performance outcomes.
• Ensures standardization and optimization of workflows of models of care that are being spread and scaled.
• Develops playbooks for care management models that are ready for spread and scale; Works closely with clinical and operational leaders across the continuum to perform patient risk stratification and identification for outreach
• Organizes and facilitates meetings with key stakeholders involved in the execution of care coordination / case management programs.
• Continuously evaluates market leading and evidence-based research focused on care management programs.
• Works on design, implementation, and evaluation of IT solutions to support care management documentation and monitoring of efforts.
• Facilitates and leads a standardized and optimized deployment of an administrative case management tracking system / care management documentation
• Reports to the Director of Operations
• Performs miscellaneous job-related duties as assigned

Competencies :

Position Expectations :

Qualifications :

Benefits :

As a firm passionate about health care, we're deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities and a paid parental leave program. You can learn more about our benefits offerings here : https : / / copehealthsolutions.com / careers / why-cope-health-solutions / .

About COPE Health Solutions COPE Health Solutions is a national tech-enabled services firm powering success for health plans and for providers in risk arrangements. Our comprehensive NCQA certified population health management platform and highly experienced team brings deep expertise, experience, proven tools, and processes to improve financial performance and quality outcomes for all types of payers and providers. CHS de-risks the roadmap to advanced value-based payment and improves quality and financial performance for providers, health plans and self-insured employers. For more information, visit CopeHealthSolutions.com.

To Apply :

To apply for this position or for more information about COPE Health Solutions, visit us at https : / / copehealthsolutions.com / careers / open-positions / .