Patient Coordinator

A company is looking for a Patient Coordinator (Remote / Non-Clinical).

Key Responsibilities

Answers incoming calls using approved scripting for emergency and non-emergency situations

Identifies and forwards calls to nurses through a phone screening process

Documents non-medical information and communicates issues of concern to management

Required Qualifications

High School Diploma or GED required; Associate's Degree preferred

1+ years of customer service experience required; inbound call center experience preferred

1+ years of healthcare experience desired

Intermediate to proficient computer skills are necessary

Ability to handle confidential information and accurately process documentation