Regional Account Manager-Northeast

Why CCI? CCI Systems, Inc. is an Employee-Owned solution provider specializing in telecommunications, comprehensive network assessments, industry-leading engineering, drafting and design services, and 24/7 support services. Come join our team of engineers and experts that guide our customers toward the right choices to future-proof their network for years to come. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We value our employees’ hard work and determination and REWARD results all while having fun!

Our mission is making life better through devotion to our world class employees and delivering innovative solutions for our customers.

We are seeking a Regional Account Manager who is responsible for driving sales growth within a defined territory by managing both existing and new accounts. This role focuses on building and nurturing customer relationships while collaborating closely with Operations and other internal teams to identify, develop, and capitalize on business opportunities that generate revenue.

Responsibilities

• Drive business initiatives and develop go-to-market strategies and solutions to ensure business growth within defined regions.
• Act as customer relations manager and drive sales to meet budget expectations.
• Collaborate with customers to understand network requirements and deliver tailored solutions.
• Develop and maintain consistent prospects and customer communications.
• Ensure customer expectations are exceeded through superior service delivery.
• Address operational issues professionally and promptly.
• Work with carriers, MSOs, strategic vendors, and internal teams to formulate revenue growth strategies.
• Coordinate responses to applicable RFPs with bids team.
• Project financial estimates for proposals in compliance with company policies.
• Effectively communicate the value proposition through proposals and presentations.
• Maintain a complete understanding of all CCI services, along with customer process and system requirements that CCI must comply with.
• Collaborate with operations to develop competitive pricing strategies.
• Achieve financial goals while operating within forecasted budgets.
• Coordinate sales efforts with sales staff and project stakeholders.
• Promote company image through ethical business practices and superior service quality.
• Perform other duties as assigned by management.

Qualifications

• 5 years’ experience in a Sales/Business Development role within the broadband OSP Engineering and/or Construction field is required.
• 3 years of hands-on experience in telecom outside plant (OSP) engineering, including design, permitting, and construction support for fiber optic and HFC networks is preferred.
• Proven ability to sell and manage services for OSP fiber optic networks, including field data collection, aerial and underground permitting, network design (FTTx and HFC), fiber splicing, and coax splicing for HFC upgrades.
• Strategic thought leader with a depth of experience in driving sales across a broad set of technologies.
• Must have proven success as an ambitious “hunter”.
• Tenacity, boldness, assertiveness and a "will to win" in dealing with highly competitive situations.
• Successful track record managing large territories, strategic account planning, forecasting, and presenting telecom solutions.
• Proficient in Microsoft Office Suite, CRM systems, and a variety of web-based software applications.
• Excellent communication and presentation skills including the ability to convincingly persuade others.
• Ability to interact with colleagues, vendors, and customers of all professional levels.
• Self-motivated with strong time management and prioritization skills in high-pressure environments.
• Proficient in interpreting financial data to support strategic decision making.
• Proven relationships within the telecom industry are highly desired.
• The ability to embrace corporate values, understand the company vision, and exemplify CCI leadership behaviors.

Shift is full-time Monday – Friday between the hours of 8:00 am – 5:00 pm CST. Must be flexible, and willing and able to work outside of normal business hours as needed.

Additional Information:

• Must have a valid driver’s license and with an acceptable driving record.
• Must be willing to travel up to 50% within assigned region.
• Mileage reimbursement provided.
• Compensation: base salary range 100k-120k plus quarterly bonus.
• Benefits: healthcare, retirement, paid leave (e.g., sick leave, PTO, company holidays), life insurance, AD&D, short-term disability, FSA, education reimbursement, wellness reimbursement, and employee assistance program (EAP).

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