We are looking for someone to join our amazing tech support team.
Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.
Strong work ethic : you won't be micromanaged but you will be expected to produce great work and have very happy customers.
Flexible : you'll deal with a wide range of tickets so you'll need to able to adjust on the fly.
Professional : provide exceptional service to all users.
Requirements :
Bachelor's degree or equivalent
Entry level to 1 year experience with customer service, customer success, account management, & social media
Tireless work ethic that is up for the hustle-and-bustle of a tech startup
A desire to learn and understand everything-become a product expert
Energetic, positive attitude is a must. We definitely love to laugh and have fun!
Excellent verbal and written communication skills
Highly organized with demonstrated attention to detail
Candidates must be authorized to work in the US
Specific responsibilities include...
Create an exceptional personal experience for CMB customers
Become a product expert
Serve as the primary contact between the customer and the company, answering all types of customer inquiries via email
Troubleshoot and resolve customer issues, bugs, and complaints with care
Contribute to product planning by providing customer feedback to management to improve customer experience
Potential to work cross-functionally with product, engineering, marketing, and QA. Show us what other skills you have and we'll put them to use!
Tech Support • 02458 Newton, MA, US
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...[internal_linking.show_more]
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]
Apply Job Summary: Job Description: Qualifications: Compensation: Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualificati...[internal_linking.show_more]
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[internal_linking.show_more]
Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability.These markets include aerospace an...[internal_linking.show_more]
Interface is a global flooring solutions company and sustainability leader, offering an integrated portfolio of carpet tile and resilient flooring products that includes Interface carpet tile and L...[internal_linking.show_more]
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]
The application window is expected to close on: 04/17/2026.Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.This position is requi...[internal_linking.show_more]
At EBI we're committed to providing deep technical, industry and commercial real estate expertise to help our clients navigate complexity and realize maximum value for their assets.For 35 years we'...[internal_linking.show_more]
Insight Global is seeking a Level II IT Support Specialist for one of our Biotech clients in Billerica, MA.This role will be onsite five (5) days per week.This role will start as a long-term (12 mo...[internal_linking.show_more]
Framingham, MA - Outpatient Treatment Program.Monday - Friday, 8:00am-4:00pm.Health, dental, vision insurance/additional voluntary insurances.Company-paid life insurance/employee assistance program...[internal_linking.show_more]
Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet.Our portfolio includes Interface carpet tile and LVT, nora rubber flooring...[internal_linking.show_more]
Our client is seeking a Level 1 Help Desk / Desktop Support Technician to provide onsite technical support for a high-touch end-user environment.This role requires strong customer service skills, h...[internal_linking.show_more]
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]
The Graduate, Online & Professional Studies office is seeking a part-time support specialist.This role is vital to supporting the needs of the admissions, recruitment, and advising teams through va...[internal_linking.show_more]
We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your...[internal_linking.show_more]
You have the power to make miracles for our families.If you’ve previously had a healthy pregnancy, you may qualify to help intended parents grow their family via IVF and receive $60,000-$100,000+ i...[internal_linking.show_more]
