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Customer Service Representative
Customer Service RepresentativeCrespo Insurance Agency • Pennsauken, NJ, US
Customer Service Representative

Customer Service Representative

Crespo Insurance Agency • Pennsauken, NJ, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]
Benefits:
  • 401(k) matching
  • Competitive salary
  • Paid time off

Benefits/Perks
  • Competitive Pay
  • Professional Development
  • Job Stability in a growing industry
Job Description
We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.


Responsibilities
  • Answer customer questions via phone, email, and in-person
  • Assist clients with new quotes, updating policies, payments, and other services
  • Schedule appointments and maintain calendar
  • Maintain detailed records of client interactions
  • Review audits and/or policies
  • Collaborate with colleagues to provide comprehensive customer service
Qualifications
  • Knowledge of insurance products
  • MUST SPEAK FLUENT SPANISH
  • High school diploma/GED required
  • Excellent customer service skills
  • Highly organized with strong time management skills
  • Familiarity with Microsoft Office and other software applications

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Customer Service Representative • Pennsauken, NJ, US

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