Dispensary Agent

Description

Come Join Our Fine Fettle Family!

About the Company :

Fine Fettle is a family owned, locally run multi-state cannabis company with operations across Connecticut, Georgia, and Massachusetts. As a leading cannabis retailer, our mission is to create comfort in cannabis while enabling customers and patients to realize cannabis' full potential to improve their lives. We are dedicated to providing exemplary products and superior customer experiences. We believe that we can truly make a difference in the lives of our patients and customers by utilizing our expertise to educate them about the plant and provide them with the right products to enhance their health and wellbeing. We help customers incorporate cannabis into their lives in ways that optimally fit their individual needs. To support this mission, we are seeking driven, dedicated, and collaborative individuals who are passionate about contributing to our continued growth within the dynamic cannabis industry.

About the Role :

Fine Fettle is seeking a highly motivated and versatile Dispensary Agent to support both front-of-house and back-of-house operations in our retail cannabis dispensary. This unique hybrid role combines elements of customer service, sales, and inventory management, providing an opportunity to engage in multiple aspects of cannabis retail operations.

The ideal candidate for this role is enthusiastic, dependable, and excited at the prospect of learning about various aspects of a cannabis retail operation. Additionally, excellent candidates for the role will be coachable, attentive to detail, and enthusiastic about making an impact on team performance. Success will also require a high level of reliability, integrity, and the ability to receive and adapt in accordance with constructive feedback. Many of the responsibilities within the Dispensary Agent position will be customer facing and as such will require strong interpersonal and customer service skills.

Primary Responsibilities Include, but Are Not Limited To :

As a Dispensary Agent, you will rotate between customer-facing and operational roles to ensure smooth day-to-day operations and exceptional customer experiences. Key responsibilities include :

Customer-Facing Roles :

• Sales Agent :

Serve as the primary point of contact for customers at the point of sale.

Welcome customers and patients to the dispensary and direct them to the appropriate lines or resources.

Operational Roles :

Scan and process filled bags of cannabis products into the Point of Sale (POS) software for customer pickup.

Prepare cannabis bags for fulfillment, ensuring accurate labeling and documentation.

Transport products between the inventory vault and the sales floor to support sales operations.

Coordinate with Leads and Management to manage the flow of product in response to customer and operational needs.

Skills and Qualifications :

Critical Competencies :

Working Conditions and Physical Demands :

Benefits :

Americans With Disabilities Statement :

Must be able to perform all essential functions of this position with reasonable accommodation. If you need accommodation during the application and / or hiring process, please reach out to our HR Department.

EEO Statement :

We are an Equal Opportunity Employer. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veterans' status, and will not be discriminated against on the basis of disability or any other applicable legally protected characteristic.