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Client Care Tech Lead
Client Care Tech LeadAvery's Village • Kansas City, KS, US
Client Care Tech Lead

Client Care Tech Lead

Avery's Village • Kansas City, KS, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Are you interested in working with an organization that houses youth foster males? Is parenting and helping youth a passion of yours? Then this role is for you! Located on Leavenworth Rd, Avery's Village is dedicated to fostering an environment of growth and development for our youth. We are looking for passionate, adaptable, nurturing individuals who can show up and be a role model for our residents.

Our Mission : ​ Create a culture of the highest quality of care, service and support that empowers our foster youth residents to higher levels of successful functioning and healthy relationships.

Our Vaules : Safety, Education, Respect, Value, Enrichment, Success

SUMMARY. The Client Care Tech (CCT) Lead delegated responsibility for the client's safety, care, social & service support and development by a Client Care Manager. The CCT Lead supervises the Client Care Techs to ensure their duties and responsibilities are carried out according to their job description. This position has oversight to ensure that clients are safe, have all physical needs met, socially engaged and developed through programming. This position has oversight to ensure that the residential units are safe, clean and orderly. The CCT Lead helps address the concerns of staff and interventions with the clients.

Check us out online https : / / www.averysvillage.com /

ESSENTIAL FUNCTIONS :

  • Supervised by the Client Care Tech Manager
  • The Client Care Tech Lead is a role model in behavior and work ethic for the staff and clients
  • Adheres to Avery's Village, LLC. Employee Policies and Procedures and Operational Processes
  • Completes all required training
  • Performs these Client Care Tech Lead duties :

Serves as the emergency contact for your shift for senior management, state, county, city, emergency or DCF personnel

  • Fills out and reviews all incident reports (calling Case Managers, Emergency Personnel or DCF hotline as per procedures)
  • This position supervises the Client Care Tech (CCT) staff :

    • Ensure the duties and responsibilities of the CCT staff are carried out

  • Is responsible for their assigned group of clients to :

    • Assist the clients with any trauma-informed, care, service, and support

  • Client Support

    • Share with their group the schedule of activities for the shift

  • Have sight and sound supervision for their group during the entire shift
  • Lead the group in activities in which the clients can participate
  • Drive and / or accompany their group on various outings in KC metro area
  • Writes daily progress reports on their clients
  • Client care :

    • Ensure their group has completed their personal hygiene

  • Ensure their group's rooms are clean and in order
  • Ensure all their clients attend all scheduled appointments
  • Ensures any client medication is taken for that shift
  • In emergency situations transport and stay with clients at a facility until relieved by staff
  • Provide crisis intervention for their clients when needed
  • Client service :

    • Supervises client meals and cleaning after themselves

  • Completes assigned staff chores from the checklists
  • Completes all client documentation for the shift
  • Regularly reports the count, location, and activities of their clients
  • Assist with transportation of their clients to appointments when necessary
  • Assist with transportation of their clients to appointments when necessary
  • Performs other duties assigned by Client Care Tech Managers

    • Physical Demands :

  • Frequently move and life 25-50 pounds, depending on assignment requirements
  • Perform all duties that might require sitting, kneeling, squatting, or walking
  • Ability to work in a stressful environment
  • Manual dexterity and fine motor coordination

    • REQUIRED EDUCATION AND EXPERIENCE :

  • High school diploma or equivalent
  • Compliance experience for agency policies, procedures, and practices
  • Desired to help male youth in the foster care system

    • DESIRABLE KNOWLEDGE, SKILLS, and ABILITIES :

  • Knowledgeable and sensitive in working with culturally diverse staff and clients
  • Ability to communicate effectively both verbally and in writing
  • Ability to prioritize tasks, exercise sound judgment and confidentiality with sensitive information
  • Ability to establish effective working relationships with staff, community agencies, and consumers
  • Ability to safely perform major job responsibilities, with or without reasonable accommodations

    • OTHER POSITION ELIGIBILITY REQUIREMENTS :

  • If required to operate a company vehicle during employment, must possess a current state driver's license and have an acceptable driving record for the past three (3) years.
  • Ability to pass a criminal background clearance check and a physical exam and TB test
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