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In-Office Technical Support Assistant
In-Office Technical Support AssistantSpitz, The Employee's Law Firm • Independence, OH, United States
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In-Office Technical Support Assistant

In-Office Technical Support Assistant

Spitz, The Employee's Law Firm • Independence, OH, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Description

Join a Team That Values Innovation, Growth, and People

At Spitz, The Employee's Law Firm, we believe great technology empowers great people. We're looking for a Technology Support Assistant who's eager to learn, grow, and make an impact from day one. In this role, you'll be part of a collaborative, forward-thinking team that values initiative, curiosity, and problem-solving. You'll gain hands-on experience across IT support, systems management, and operations while helping our staff deliver justice for employees every day.

This is a fantastic opportunity for someone who wants to build a long-term career in technology within a supportive, mission-driven environment. We invest in our team's growth, celebrate collaboration, and encourage creativity-because when our people thrive, so does our firm.

Responsibilities

What You'll Do :

  • Provide basic technology support to staff (Level 1 troubleshooting)
  • Assist with office setups, equipment tracking, and account access
  • Help maintain and update our CRM system
  • Support onboarding and offboarding of employees
  • Assist with internal communications, documents, and scheduling
  • Provide general administrative and operational support as needed

Qualifications

What We're Looking For :

  • Strong attention to detail and organizational skills
  • Willingness to learn new systems and processes
  • Good communication skills, including phone and email professionalism
  • Basic computer knowledge; prior tech support or CRM exposure a plus
  • Ability to multitask and work independently with guidance
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