We are looking for someone to join our amazing tech support team.
Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.
Strong work ethic : you won't be micromanaged but you will be expected to produce great work and have very happy customers.
Flexible : you'll deal with a wide range of tickets so you'll need to able to adjust on the fly.
Professional : provide exceptional service to all users.
Requirements :
Bachelor's degree or equivalent
Entry level to 1 year experience with customer service, customer success, account management, & social media
Tireless work ethic that is up for the hustle-and-bustle of a tech startup
A desire to learn and understand everything-become a product expert
Energetic, positive attitude is a must. We definitely love to laugh and have fun!
Excellent verbal and written communication skills
Highly organized with demonstrated attention to detail
Candidates must be authorized to work in the US
Specific responsibilities include...
Create an exceptional personal experience for CMB customers
Become a product expert
Serve as the primary contact between the customer and the company, answering all types of customer inquiries via email
Troubleshoot and resolve customer issues, bugs, and complaints with care
Contribute to product planning by providing customer feedback to management to improve customer experience
Potential to work cross-functionally with product, engineering, marketing, and QA. Show us what other skills you have and we'll put them to use!
Tech Support • 76007 Arlington, TX, US
We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: yo...[internal_linking.show_more]
AlliedTravelCareers is working with Aya Healthcare to find a qualified CT Tech in Midlothian, Texas, 76065!.Aya Healthcare has an immediate opening for the following position: CT Tech in Midlothian...[internal_linking.show_more]
In this role, you will be responsible for supporting the "Wave" system, our internal software used for operations and logistics.You will serve as the primary helpdesk contact for users, troubleshoo...[internal_linking.show_more]
Reporting to a Technical Support Supervisor, the Technical Support Specialist will act as a critical resource for Control4 customers in the custom electronics industry.This role requires deep techn...[internal_linking.show_more]
They will also be responsible for responding to, documenting and resolving service.Perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for pro...[internal_linking.show_more]
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[internal_linking.show_more]
Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market.Recogn...[internal_linking.show_more]
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...[internal_linking.show_more]
Possess basic knowledge of Unix, Linux to support Legacy applications.Utilize shell scripting and automation for recurring daily and monthly tasks.Develop skills in Power Automate and power script ...[internal_linking.show_more]
Are you ready to develop the future of retail?.As the world's leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficie...[internal_linking.show_more]
DataAnnotation is committed to creating high-quality AI.Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule....[internal_linking.show_more]
AlliedTravelCareers is working with FlexCare to find a qualified CT Tech in Midlothian, Texas, 76065!.First Time Travelers are WELCOME!.Affordable Housing accommodations.Contract Extension Opportun...[internal_linking.show_more]
You have the power to make miracles for our families.If you’ve previously had a healthy pregnancy, you may qualify to help intended parents grow their family via IVF and receive $60,000-$100,000+ i...[internal_linking.show_more]
Pre-Sales Technical Support Engineer.In this role, you will serve as a key technical advisor during the sales process, working closely with both internal teams and prospective clients to design, pr...[internal_linking.show_more]
Mode : Contract (6+ Months) - Onsite.The IT Support Specialist is primarily responsible for providing executive VIP support to end users at various client sites in the Austin area.Some (vehicular) ...[internal_linking.show_more]
A company is looking for an End User Support Analyst - I.Key Responsibilities Review, research, and process Sales Account & NASP requests using internal tools and datasets Support CLE analysis, upd...[internal_linking.show_more]
