Senior Systems Engineer

Syms Strategic Group (SSG) is seeking a talented Systems Engineer (Senior)

Location : Remote

Department : Veterans Affairs (VA)

Type : Full Time

Min. Experience : Experienced

Security Clearance Level : Public Trust (MBI)

Military Veterans are highly encouraged to apply!

Essential Duties and Responsibilities

• Develop solutions to routine technical problems of limited scope
• Follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained
• Detect isolate document rapidly report and resolve system outages or problems encountered during operations of the scientific workstations including the collections of diagnostic data restoring the system operation development of workarounds and other activities necessary for a recovery of a system
• Accurately document problems in logging and discrepancy reporting tools
• Work directly with the customer in most aspects of the day-to-day activities
• Respond to user calls regarding hardware / software problems correcting or ensuring that problems are escalated when required
• Communicate with users and senior management the status of key problem statuses
• Perform hands-on repair of equipment and maintenance / installation of computing infrastructure
• Maintain and troubleshoot all hardware associated with end-user computing including printers workstations router switches etc.
• Implement continuous improvement methodology through the use of Information Technology (IT) systems or procedures
• Maintain inventory of system assets
• Ensure compliance with VA standards and security policies
• Provide documentation training and additional duties as assigned
• Troubleshoot and optimize system performance and reliability

Required Skills and Experience

Professional Certifications

None required

Years of Professional Experience

10 years of experience

Three (3) or more years experience with Structured Query Language (SQL) query and monitoring

Three (3) or more years experience in systems engineering or a related field particularly in production environments

Desired experience

Electronic Data Interchange X.12 (EDI) Medical Claims

Advanced certifications in relevant areas (e.g. Red Hat Certified Engineer Microsoft Certified Systems Engineer AWS Certified Solutions Architect)

Formal Education

Masters degree or higher in Computer Science Information Technology Systems Engineering or a related field

Citizenship Requirement

U.S. Citizenship required for this specific opportunity

Security Clearance Requirements

Must possess or qualify for a Public Trust (MBI)

CRITICAL NOTES :

U.S Citizenship is required for this specific opportunity . Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including but not limited to criminal history employment and education verification drug testing and creditworthiness.

Syms Strategic Group LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex age national origin marital status disability veteran status sexual orientation or genetic information.

Required Experience :

Senior IC

Key Skills

Feed,Apache Commons,Maintenance,Business Support,Clinical

Employment Type : Full-Time

Experience : years

Vacancy : 1