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Program Mgr, Employee Experience Platform - 130584
Program Mgr, Employee Experience Platform - 130584Mississippi Staffing • Jackson, MS, US
Program Mgr, Employee Experience Platform - 130584

Program Mgr, Employee Experience Platform - 130584

Mississippi Staffing • Jackson, MS, US
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  • [job_card.full_time]
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Program Manager, Employee Experience Platform

KPMG provides audit, tax, and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence, and supports our communities. If you're as passionate about your future as we are, join our team. KPMG is currently seeking a Program Manager, Employee Experience Platform to join our Talent & Culture organization.

Responsibilities :

  • Lead the end-to-end delivery of Qualtrics-based surveys including planning, execution, and optimization by defining program scope, objectives, and success metrics; deliver advanced surveys, workflows, dashboards, and automations within Qualtrics XM-EX (including Engagement, Lifecycle, and 360), while ensuring compliance with data privacy and security standards
  • Oversee and maintain governance over the HR brand, managing demand and developing a prioritized roadmap of deliverables
  • Partner with HR, IT, and business leaders to ensure survey initiatives align with organizational goals, while regularly updating senior leadership on program status, risks, and outcomes
  • Develop reporting frameworks and dashboards that track engagement and program impact
  • Identify and implement opportunities for automation and integration with HR systems such as Workday and ServiceNow, while establishing governance frameworks and best practices for effective survey lifecycle management
  • Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications :

  • Minimum five years of recent experience in program management within HR Tech or related domain
  • Bachelor's degree from an accredited college or university in HR, business or five years of relevant work is preferred. PMP or Agile and Qualtrics certifications is preferred
  • Minimum of a high school diploma or GED is required. Strong knowledge of employee experience frameworks and HR analytics
  • Hands-on experience with Qualtrics XM-EX (including Engagement, Lifecycle, and 360) (survey logic, workflows, dashboards)
  • Familiarity with APIs, Webhooks, and integrations (Salesforce, Jira, BI tools)
  • Proficiency in data analysis tools (Excel, SPSS; SQL is preferred)
  • Strong leadership, stakeholder management, organization and communication skills required. Ability to manage multiple projects in a fast-paced environment
  • Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
  • KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local / state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.

    KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.

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