Talent.com
Customer Care Representative
Customer Care RepresentativeDawson • Columbus, OH, US
Customer Care Representative

Customer Care Representative

Dawson • Columbus, OH, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.temporary]
[job_card.job_description]

Job Description

Job Description



Customer Care Representative
Healthcare
$21.00 per hour
Monday-Friday, 9:30am-6:00pm EST
6-Month Contract with Potential to Hire
Why You’ll Love This Job:
  • Stable, growing, essential business
  • A team that loves working there and a team that knows the work they do makes a difference
  • Culture rooted in its people and their passions
What You’ll Do:
  • Handle a volume of 15-30 B2B inbound calls a day and process orders through multiple channels, ensuring accuracy and efficiency in each transaction
  • Send order confirmations via email and provide customers with status updates and follow-ups to keep them informed throughout the order process
  • Review all orders for accuracy, make necessary adjustments to existing orders, and ensure orders are processed to fulfillment without delay
  • Route special orders using the appropriate process and provide pricing information upon request
  • Work closely with internal departments to address customer inquiries and act as a liaison to ensure customer needs are met
  • Learn and understand new products across a single product line to explain basic products and services to customers to aid in their purchasing decisions
  • Research and resolve billing and pricing inquiries, addressing customer concerns to ensure satisfaction and smooth order processing
  • Resolve any order issues that prevent same-day shipping, and determine or authorize credits, rebills, and product returns when necessary
What We’re Looking For:
  • One to two years of customer service experience; experience should include an environment where calls were monitored and scored as well as metrics applied to individual and team performance
  • Ability to work M-F, 9:30am-6:00pm EST, no schedule changes are accommodated
  • Reliability and strong attendance are extremely important
  • Strong computer skills; basic understanding of MS Outlook, Word and Excel
  • Ability to deal calmly and effectively with situations via telephone while maintaining and promoting a positive company image
  • Able to diffuse an upset customer or an intense situation
  • Excellent attention to detail and accuracy, along with communication skills
  • Emergency Medical or Hospital-related experience a plus
Apply Today!
Upload your resume – no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities.
About Dawson
Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.

#INDCSR
#ZR
[job_alerts.create_a_job]

Customer Care Representative • Columbus, OH, US

[internal_linking.similar_jobs]
Benefits Customer Service Coordinator (50k-90k per year)

Benefits Customer Service Coordinator (50k-90k per year)

Professional Careers • Delaware, Ohio
[job_card.full_time] +1
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...[show_more]
[last_updated.last_updated_30] • [promoted]
Field Representative

Field Representative

RDSolutions formerly RetailData • Delaware, OH, US
[job_card.part_time]
The retail industry continues to see unprecedented dynamics as it pivots to a true omni-channel shopping experience.Informed retailers are succeeding, and RDSolutions is providing them with the con...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Insurance Representative

Insurance Representative

HealthMarkets • Columbus, OH, US
[job_card.full_time]
If you’re looking for an exciting opportunity where you can change people’s lives and achieve financial success as an independent insurance agent, you’ve come to the right place.Becoming an indepen...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Become a Surrogate – Competitive Compensation & Support

Become a Surrogate – Competitive Compensation & Support

Gift of Life Surrogacy • Logan Elm Village, OH, US
[job_card.full_time]
Women who choose to become gestational carriers provide an extraordinary gift to help build a family.Many individuals and couples are unable to carry a pregnancy on their own for medical or persona...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Alterations Customer Service Representative

Alterations Customer Service Representative

David's Bridal, LLC. • OH, United States
[job_card.part_time]
Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employee...[show_more]
[last_updated.last_updated_30] • [promoted]
Care Team Representative

Care Team Representative

Sedgwick Claims Management Services, Inc. • Dublin, OH, United States
[job_card.full_time]
To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims process and providing detailed claim ...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Remote Customer Service Representative – Product Testing

Remote Customer Service Representative – Product Testing

GLOCPA • Delaware, Ohio
[filters.remote]
[job_card.full_time]
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
[last_updated.last_updated_30] • [promoted]
Make Money in Your Spare Time

Make Money in Your Spare Time

Scrambly • Circleville, OH, US
[job_card.full_time]
Earn rewards by playing mobile games, testing apps, and completing simple tasks.Cash out at 1$ via PayPal or gift cards in just minutes.[show_more]
[last_updated.last_updated_1_day] • [promoted]
Earn $50,000–$100,000 – Must Have Healthy Prior Delivery

Earn $50,000–$100,000 – Must Have Healthy Prior Delivery

Ivy Surrogacy • South Bloomfield, OH, US
[job_card.full_time] +1
Becoming a surrogate mother is one of the greatest gifts of life!.Ivy Surrogacy is a third-party reproductive agency for parents all over the world seeking.At Ivy Surrogacy, we genuinely believe we...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
B2B Sales Representative

B2B Sales Representative

Slice Merchant Services • Dublin, OH, US
[job_card.full_time]
Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Service Representative (Guest Experience Call Center)

Customer Service Representative (Guest Experience Call Center)

Penzone Salons • Dublin, OH, USA
[job_card.full_time] +1
[filters_job_card.quick_apply]
GUEST EXPERT - GUEST EXPERIENCE CALL CENTER.Improve lives from the outside in.Join our team + enjoy $10 haircuts, $20 massage, 40% off salon + spa products, growth opportunity + oh, so much more - ...[show_more]
[last_updated.last_updated_30]
Restaurant Delivery - Receive 100% of Customer Tips

Restaurant Delivery - Receive 100% of Customer Tips

DoorDash • Lockbourne, OH, United States
[job_card.full_time] +1
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Survey Taker: Earn up to $25 per survey (Remote)

Survey Taker: Earn up to $25 per survey (Remote)

Earn Haus • Delaware, OH, US
[filters.remote]
[job_card.full_time] +1
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...[show_more]
[last_updated.last_updated_30] • [promoted]
Insurance Representative

Insurance Representative

Transamerica Agency Network • Columbus, OH, United States
[job_card.full_time]
The Insurance Representative is directly responsible for writing new quality business, conserving existing business, providing ongoing quality service to policy owners in accordance with the Insura...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Field Representative - Part Time

Field Representative - Part Time

RD SOLUTIONS INC • Delaware, OH, United States
[job_card.part_time]
The retail industry continues to see unprecedented dynamics as it pivots to a true omni-channel shopping experience.Informed retailers are succeeding, and RDSolutions is providing them with the con...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Senior Remote Customer Care Specialist

Senior Remote Customer Care Specialist

Sarnova • Dublin, OH, United States
[filters.remote]
[job_card.full_time]
A healthcare solutions company is seeking a Senior Customer Care Representative to handle inbound calls, process orders, and resolve customer inquiries.This remote role requires strong communicatio...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Sales Representative

Sales Representative

bwpcareers.com • OH, US
[job_card.full_time]
I'm the President and CEO of bwpcareers.I've got an exciting opportunity for money-motivated professionals from your area who would like to immediately AVG.PER WEEK working as an Independent Contra...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Remote Market Research Participants. No Experience (Ideal For Customer Service Representative)

Remote Market Research Participants. No Experience (Ideal For Customer Service Representative)

Apex Focus Group LLC • Delaware, Ohio, United States
[filters.remote]
[job_card.full_time]
We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in...[show_more]
[last_updated.last_updated_variable_days] • [promoted]