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Inside SalesFlooring Liquidators, Inc. • Fresno, CA, US
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Inside Sales

Inside Sales

Flooring Liquidators, Inc. • Fresno, CA, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Inside Salesperson

We are seeking a driven and motivated sales professional looking for an exciting opportunity to grow with a well-established flooring company. This position offers the opportunity to earn not only a competitive hourly wage but also a commission based on performance. The Inside Salesperson is responsible for consistently delivering outstanding customer service, driving sales growth, and fostering lasting customer relationships.

Essential functions include :

  • Providing excellent customer service while greeting guests and guiding them through the selection process.
  • Checking samples out and / or scheduling measures using the correct methods and procedures for optimal outcomes and tracking purposes.
  • Working with estimators to develop accurate bids and following up with customers using the recommended follow-up procedures to close the sale.
  • Order entry, including assigning products to available inventory as available, initiating special orders as needed, and then setting appropriate transfer dates.
  • Maintaining open orders and quotes according to company policy to help ensure timely follow-up, customer satisfaction, discover inventory discrepancies, and maximize potential sales.
  • Maintaining a clean and organized sales area, showroom, warehouse, and property, including but not limited to floors, dusting, sample inventories, restrooms, placing price tags as needed, etc.
  • Depending on the store, some salespeople may also be required to perform warehouse duties in conjunction with their salesperson duties. See the warehouse job description for more details.

Competencies include :

  • Client Service - Responds to the clients and anticipates their needs.
  • Conflict Resolution - Works to resolve differences and maintain work relationships.
  • Decision Making - Makes decisions and takes responsibility for them.
  • Ethics - Fosters a diverse and respectful workplace.
  • Even Temperament - Controls emotions without retaliating against negative behavior.
  • Excellent Communication - Uses language effectively to gather information and facilitate an exchange of ideas.
  • Flexibility - Adapts to changes while remaining focused on goals and applies knowledge to new circumstances.
  • Initiative - Remains proactive when suggesting improvements and solving problems.
  • Interpersonal Relations - Exhibits respect and understanding of others to maintain professional relationships.
  • Persuasive Communication - Displays verbal and written communication that influences others.
  • Problem Solving - Solves problems while ensuring rules and directives are followed.
  • Punctuality Arrives on time and works a full schedule.
  • Work environment : Retail, store environment, may have a warehouse attached (heat / cold)

    Physical demands : Must be able to lift up to 25 pounds occasionally. Repetitive movement of hands and fingers typing and / or writing. Occasional standing, walking, stooping, kneeling, or crouching. Reach with hands and arms, talk and hear.

    Travel required : Occasionally between stores (mileage reimbursement available)

    Required education and experience :

  • High School Diploma, GED, or equivalent
  • Customer Service experience
  • Sales experience
  • Computer literate, Google Suite, Gmail, Microsoft Office
  • Preferred education and experience :

  • Knowledge of Rollmaster
  • Flooring knowledge / background
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