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Sales Coordinator
Sales CoordinatorShine Window Cleaning & Holiday Lighting • Carmel, IN, United States
Sales Coordinator

Sales Coordinator

Shine Window Cleaning & Holiday Lighting • Carmel, IN, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Benefits :

  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development

Sales Coordinator

Shine

Full-Time | Multi-Location

About Shine

Shine is a rapidly growing, multi-location premium home services company. As we scale into new markets, execution quality matters more than ever. Our success depends on strong systems, clear communication, and people who take ownership of outcomes.

We are building a high-performing team that values clarity, accountability, and getting things right the first time.

Role Overview

The Sales Coordinator is a critical support role responsible for protecting execution quality from the moment a job is sold to the moment it is scheduled and prepared for operations.

This role sits at the intersection of sales, scheduling, operations, and customer communication .

Your mission is simple and demanding :

Make sure everything sold can be delivered correctly-on scope, on schedule, and without preventable surprises

This is not a sales or closing role . It is a proactive coordination and quality-control position for someone who thinks ahead, notices details others miss, and takes ownership from start to finish.

High performers in this role will earn opportunities to grow into senior coordination, operations leadership, or revenue-support roles as Shine continues to expand.

What You Own

You are accountable for :

  • Accuracy and completeness of estimates and job details
  • Clean handoffs from sales to scheduling to operations
  • Scheduling readiness based on capacity, job complexity, and routing
  • Preventing preventable issues before they reach the field or customer
  • Maintaining clean, reliable sales pipeline data

    • If something falls through the cracks in these areas, this role is expected to catch it.

    Key Responsibilities

  • Review and prepare sales estimates to ensure accurate scope, pricing, and job notes
  • Flag and resolve unclear or incorrect information before jobs move forward
  • Coordinate job scheduling based on crew capacity, job size, complexity, and priorities
  • Proactively adjust schedules to avoid conflicts and downstream issues
  • Ensure operations teams receive complete job details before work begins
  • Confirm appointments and communicate next steps or changes with customers
  • Maintain clean, up-to-date pipeline tracking and opportunity statuses
  • Identify recurring breakdowns and propose process improvements as volume increases

    • Qualifications

    Required :

  • Experience in coordination, administrative support, project coordination, or operations support
  • Exceptional attention to detail and follow-through
  • Strong organizational skills with the ability to manage multiple priorities
  • Comfort working within structured systems and defined processes
  • Clear, professional written and verbal communication skills
  • Experience using CRMs, scheduling tools, or internal systems
  • Self-directed worker who takes ownership without needing constant supervision

    • Ideal Traits :

  • Thinks in outcomes, not just tasks
  • Proactively solves problems instead of reacting to them
  • Holds high personal standards for accuracy and clarity
  • Enjoys creating order and preventing issues
  • Wants to grow with a scaling company

    • Not the Right Fit If You...

  • Prefer highly unstructured or ambiguous environments
  • Struggle with attention to detail or follow-through
  • Need constant direction to stay on track

    • Measures of Success

  • Jobs scheduled correctly the first time
  • Operations teams fully prepared before job start
  • Customers consistently informed and confident
  • Clean, accurate sales pipeline data
  • Fewer preventable fixes required by sales or operations leaders

    • Compensation & Benefits

  • Salary : $45,000 - $60,000 based on experience
  • Benefits package including health, dental, vision, and PTO
  • Clear growth path for high performers as the company expands
  • Culture of ownership, accountability, and high standards-without micromanagement
  • Real impact in a company that is scaling quickly across multiple locations

    • Final Note

    If you take pride in accuracy, organization, and getting things right the first time , this role gives you real ownership in a company that's building something substantial.

    Compensation : $45,000.00 - $60,000.00 per year

    Do you like people? Do people like you? Then...

    It's a great time to shine!

    This is your opportunity to forgo a suit, grab a Shine t-shirt, and start helping people while making a living. Let your light shine!

    You can be a light for people - helping them stay safe while enjoying and maintaining the largest financial investment of their lives - their homes. You can be a light to your own team of like-minded people. You can be a light in your community and provide the type of services that everyone loves and needs, but don't have the time and expertise to get it done safely and correctly. Choosing to lead by serving is our passion.

    Shine Window Care specializes in the following services :

  • Window Cleaning
  • Pressure Washing
  • Gutter Cleaning
  • Holiday Lighting

    • THE SHINE STORY : What started as one guy with a desire to create opportunities for others is now a nationwide family of businesses - working to spread light, caring excellence, and team success. In 1998, Chris Fisher graduated college and set out on a journey to build a company. From one guy with a squeegee, Shine is now a growing national franchise employing great people who make exceptional teams.

    Our Franchises Need People Like YOU!

    Whether you are already a window cleaning expert or have no experience at all, we are looking for those who display strong character, work ethic, and are driven to be the best! Shine provides all the training, technology, support, and know-how to help you get it done. You bring a smile and a heart for learning and the Shine business will work very well for you. Shine is the name we chose to describe the work we do, the people that do it, and the God we serve.

    Our hope and intention is that our communities will see something different in us - something inspiring - something attracting.

    Let your light shine!

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    Sales Coordinator • Carmel, IN, United States

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