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Regional Director
Regional DirectorEuropean Wax Center • Naperville, IL, United States
Regional Director

Regional Director

European Wax Center • Naperville, IL, United States
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  • [job_card.full_time]
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Regional Director

Ballast Wax | European Wax Center Franchisee

Region : Illinois (Western Suburbs of Chicago) & Wisconsin (Milwaukee Area & Pleasant Prairie)

Lead Growth. Build Leaders. Drive Results.

Ballast Wax is growing - and we're looking for a Regional Director who is passionate about people, performance, and building exceptional multi-unit operations.

As a leading franchisee of European Wax Center , we combine the power of a national brand with the heart of a people-first organization. Our teams deliver confident, consistent, and professional experiences for every guest, every visit.

The Regional Director plays a critical leadership role guiding multiple centers across our Illinois (Western Suburbs) and Wisconsin markets, driving strong business results while creating exceptional experiences for guests and associates.

If you love developing leaders, improving performance, and building strong cultures across multiple locations - this role is for you.

Compensation & Benefits

  • Base salary : $90,000 annually
  • Monthly bonus compensation plan tied to regional performance
  • 2 weeks paid time off annually
  • Medical insurance with up to 55% employer contribution
  • Supplemental insurance benefits available at 100% employee cost
  • 401(k) with employer match
  • Flexible, independent scheduling aligned with operational needs
  • Career growth opportunities within a rapidly expanding organization

What You'll Do

Lead Multi-Unit Operations

  • Coach and develop District Managers and Center Managers and Leaders
  • Drive performance, accountability, and operational excellence
  • Support teams in delivering outstanding guest experiences
  • Drive Business Performance

  • Monitor KPIs and implement action plans to improve results
  • Conduct business reviews and performance planning
  • Optimize revenue, labor, and profitability across districts
  • Build Leaders & Culture

  • Recruit and develop high-performing leadership teams
  • Create succession plans and strong talent pipelines
  • Champion a positive, inclusive, and accountable culture
  • Support Local Growth

  • Partner with teams to drive guest acquisition through local marketing
  • Encourage community engagement and brand visibility
  • Ensure Operational Excellence

  • Uphold brand standards and company policies
  • Partner with corporate teams and vendors to support operations
  • What We're Looking For

  • Proven success leading multi-unit teams
  • Strong business and financial acumen
  • Ability to coach leaders to higher performance
  • Data-driven decision maker
  • Excellent communicator and relationship builder
  • High accountability and integrity
  • Qualifications

  • 5-7 years multi-unit leadership experience
  • Demonstrated success driving sales, operations, and guest satisfaction
  • Experience developing and leading high-performing teams
  • Experience using POS systems and Microsoft Office tools
  • Work Requirements

  • Ability to travel up to 80% within assigned region
  • Required in centers approximately 4 days per week
  • Flexible schedule, including evenings and weekends as needed
  • Ability to stand for extended periods and lift up to 25 lbs
  • Reliable transportation required
  • Why Join Ballast Wax?

    We're building something special. Our culture is grounded in four simple values :

  • We do the right thing
  • We delight our guests
  • We care about each other
  • We have fun while being awesome
  • As we continue expanding nationally, this role offers strong opportunity to shape operations, develop leaders, and grow your own career along the way.

    Ready to Join Us?

    If you're excited about leading teams, driving performance, and building strong cultures across multiple locations, we'd love to connect.

    Apply today and help us grow the Ballast Wax story.

    Legal and EEO

    This role is offered by Ballast Wax Services, LLC , an independent franchisee of European Wax Center. As an equal opportunity employer, we value diversity and do not discriminate based on any protected status.

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    Regional Director • Naperville, IL, United States

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