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Product Leader - Cloud & Training Solutions
Product Leader - Cloud & Training SolutionsJ. J. Keller & Associates • Neenah, WI, US
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Product Leader - Cloud & Training Solutions

Product Leader - Cloud & Training Solutions

J. J. Keller & Associates • Neenah, WI, US
[job_card.30_days_ago]
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  • [job_card.full_time]
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Product Leader - Cloud & Training Solutions

Are you a strategic thinker with a passion for innovation and customer-centric solutions? Do you thrive in fast-paced environments where your ideas shape the future of technology? Join us as a Product Leader and help drive the success of our Cloud and Training product lines within our Technology Solutions business unit.

As a Product Leader, you'll be responsible for the full lifecycle of your product / service line - from concept launch to ongoing optimization. You'll be at the forefront of designing, launching, and evolving products and services that make a real impact. You'll collaborate across teams, engage with customers, and lead initiatives that fuel growth and deliver exceptional value. We're looking for someone who is a visionary, a builder, and a champion for excellence.

Key Responsibilities

Product Strategy & Roadmapping

  • Define and maintain the product / service vision and roadmap.
  • Analyze market trends and customer feedback to identify opportunities for new offerings or enhancements.
  • Collaborate with internal stakeholders to align product strategy with business goals.

Product Development & Lifecycle Management

  • Lead the design and launch of new products / services and features.
  • Manage the lifecycle of existing offerings, including updates and retirements.
  • Own assigned back-office systems that support product functionality and user experience.

    • Customer & Market Engagement

  • Gather and prioritize customer requirements through direct engagement and market research.
  • Represent the company at industry events to promote offerings and gather insights.
  • Monitor and improve customer satisfaction, loyalty, and retention metrics.

    • Cross-Functional Leadership

  • Partner with Development teams throughout the product lifecycle, including backlog grooming and prioritization.
  • Work with Marketing and Portfolio Management to develop pricing strategies and go-to-market plans.
  • Collaborate with Sales to ensure offerings are packaged and positioned effectively.

    • Performance & Financial Accountability

  • Drive revenue growth and meet launch objectives for assigned product lines.
  • Manage budgets and expenses in alignment with departmental and corporate goals.
  • Track and report on key performance indicators, including Customer Loyalty Index results.

    • Perks and Benefits

  • Flexible hybrid work environment
  • Opportunity to shape high-impact products
  • Collaborative and innovative culture
  • Professional development and growth opportunities
  • Attractive compensation and benefits package

    • Qualifications

    Experience

  • 4+ years in a product / service design, product / service manager, or project management role, preferably for a commercialized customer-facing offering.
  • Prior experience working with business software applications, preferably including business-to-business websites and back-office systems.
  • Demonstrated experience in writing requirements for business software applications, including business-to-business websites and back-office systems.
  • Prior experience in a leadership role strongly preferred.

    • Education

  • Bachelor's degree required in Marketing, Business or a Technology field.
  • In lieu of degree, may consider an additional 4 years of experience in a product management or project management role.

    • Technology Skills

  • Demonstrated experience with designing or managing the functionality of client-facing portals.
  • Demonstrated experience with the integration of business systems (i.e. back-office systems and client-facing portals) and how integration impacts the user experience (i.e. data integrity, etc.)

    • Other Skills / Qualifications

  • Ability to develop and implement growth plans and programs. Strong verbal and written communication skills.
  • Strong organizational and time management skills.
  • Ability to break down deliverables into specific development activities and to accurately estimate delivery dates and project costs. Understanding of product management processes and methodologies.
  • Solution and team oriented, with the ability to lead and influence others.
  • Ability to work with diverse, cross-functional teams throughout the organization. Knowledge of complex Sales processes related to technology-based products or services. Ability to recognize sales channel capabilities and package products accordingly.

    • Physical Requirements

    Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to offsite offices or customer sites may also be required, depending on assignment.

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