Client Service Coordinator, Onsite

Client Service Coordinator (Onsite)


Employment Type: Contract to Hire
Pay: $18-20/hr
Location: Fully onsite - Addison, TX
Schedule: Monday - Friday, 8 AM - 4 PM or 9 AM - 5 PM

Job Summary:
Seeking a Client Service Coordinator to assist with bids by obtaining vendor data and sourcing, awarding vendor jobs, and maintaining vendor relationships. This role interfaces closely with internal departments, vendors, and clients to ensure efficient coordination of services such as large roll-off dumpsters for non-regular waste and recycling solutions. The ideal candidate must be polished, adaptable, and thrive in a fast-paced environment.

Responsibilities:

• Source and register vendors.
• Quote and book jobs based on client needs.
• Track and manage vendor relationships.
• Manage marketing tools for quoting and booking jobs.
• Utilize SAAS tools to streamline operations.
• Research vendor networks for diversification and expansion.
• Document and create current processes when needed.
• Maintain detailed and organized files and records.
• Work closely with other departments, clients, and vendors daily.
• Maintain documentation, invoices, applications, and records.
• Conduct internet research on services based on client requirements.
• Assist with RFPs by calling vendors to obtain rates.
• Collect vendor invoices for premier customers.
• Set up all new vendors in the company's systems.
• Perform other projects and duties as assigned.

Competencies:

• Ability to handle multiple tasks effectively and efficiently.
• Exceptional prioritization and project management skills.
• Strong attention to detail.
• Ability to properly prioritize tasks and manage time wisely.
• Capability to work independently with minimal supervision.
• Ability to identify best practices and conceptualize process improvements.
• Ability to respond well in a dynamic and fast-paced environment.

Education & Experience Requirements:

• Bachelor’s degree strongly preferred.
• 1-3 years of related experience in vendor relations/negotiation.
• Experience in solid waste and recycling preferred.
• Excellent interpersonal, leadership, negotiation, written, and verbal communication skills.
• Ability to analyze potential and actual problems and develop optimal solutions.
• Proficient in MS Office applications, particularly Word and Outlook.
• Proficiency in Excel, including VLookups, sorting, filtering, and formula creation.
• Strong manual dexterity for operating a computer, keyboard, and mouse.
• Clear and accurate verbal communication for phone operations.