Talent.com
Service Operations Manager
Service Operations ManagerWillborn • Odessa, TX, USA
Service Operations Manager

Service Operations Manager

Willborn • Odessa, TX, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters_job_card.quick_apply]
[job_card.job_description]

At Willborn Fueling Systems, we don't just build or repair fueling systems, we keep entire businesses running. From gas stations and truck stops to aviation and fleet operations, our customers rely on us for fast, accurate, and dependable service. That doesn't happen by accident. It happens because of great leadership.

As our Service Operations Manager , you'll lead the charge in making sure every service call is handled right the first time, fast, and profitably. You'll manage people, processes, and performance...driving operational excellence and customer satisfaction while growing the next generation of technicians and leaders.

This is a hands-on, results-driven leadership role with real responsibility and visible impact. You'll spend your days making decisions that keep trucks rolling, customers loyal, and revenue growing.

What You'll Do

You'll own the results of our service department-ensuring it runs like a high-performance machine.

Fix It Right - First Trip, Every Time

  • Coach and audit technicians to ensure accurate diagnoses and lasting repairs.
  • Track service trends and eliminate recurring issues.
  • Manage warranty processes and regulatory documentation with precision.
  • Follow up with customers to make sure every call ends in satisfaction.

Fix It Fast - Keep the Fleet and Crews Moving

  • Ensure the right people, parts, and tools are ready before the work begins.
  • Oversee dispatch and scheduling to maximize productivity.
  • Remove bottlenecks, delays, and wasted steps in real time.
  • Implement smarter systems to speed up communication and results.

    • Fix It Profitably - Grow and Scale the Business

  • Meet or exceed revenue and margin goals.
  • Use data and KPIs to make informed decisions, not guesses.
  • Minimize non-billable time and maximize customer retention.
  • Strengthen customer relationships through proactive communication.

    • Lead People - Build, Train, and Grow the Best Team

  • Recruit and develop top-tier service technicians.
  • Set clear expectations and hold the team accountable.
  • Build succession plans and leadership pipelines.
  • Foster a culture of safety, teamwork, and high performance.

    • What You'll Need

  • Experience leading teams in fueling systems, electrical, mechanical, plumbing, or instrumentation service work.
  • Strong leadership and organizational skills-you're steady, assertive, and solutions-oriented.
  • A passion for process improvement and accountability.
  • Must be 30 years or older with a valid driver's license and clean driving record.
  • Ability to pass a background check and drug screening.
  • Proven track record of developing and leading effective teams.
  • Strong business acumen.
  • Must have a high school diploma.
  • Must be able to pass pre-employment drug & background check.

    • What You'll Get

  • Competitive Salary based on experience and results.
  • Medical, Dental, and Vision Insurance with multiple plan options.
  • Company-Paid Life Insurance ($25,000).
  • Company-Paid Long-Term Disability Coverage.
  • Optional FSA, HSA (if eligible), Short-Term Disability, Critical Care, Supplemental Life, and even Pet Coverage.
  • Two Weeks of Paid Time Off (PTO) per year, accruing and increasing with tenure.
  • Eight Paid Holidays per year.
  • Cell Phone Reimbursement.
  • Steel-Toed Boot Allowance.
  • 401(k) Retirement Plan with company match.
  • Paid training, continuing education, and career growth opportunities.

    • Why You'll Love It Here

    You'll join a team that takes pride in their craft, supports one another, and believes in doing what's right...every time. You'll lead people who fix problems others can't, and your leadership will shape how customers experience our brand for years to come.

    This isn't a job. It's a chance to lead a department that fuels progress, one service call at a time.

    Ready to lead something that matters? Apply now and help us build the future of Willborn's service operations.

    [job_alerts.create_a_job]

    Operation Manager • Odessa, TX, USA

    [internal_linking.similar_jobs]
    Operations Manager

    Operations Manager

    West Texas Career Page • Odessa, TX, US
    [job_card.full_time]
    The Operations Manager is responsible for managing the collections activities for commercial, industrial and residential customers, as well as container delivery and pick up, in a geographically di...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager (Odessa, TX- Store# 51135)

    Store Manager (Odessa, TX- Store# 51135)

    Southwest Convenience Stores LLC • Odessa, TX, US
    [job_card.full_time]
    Are you a dynamic leader with a passion for customer service and a knack for driving sales? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so,...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager (Odessa, TX- Store# 51134)

    Store Manager (Odessa, TX- Store# 51134)

    Southwest Convenience Stores LLC • Odessa, TX, US
    [job_card.full_time]
    Are you a dynamic leader with a passion for customer service and a knack for driving sales? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so,...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Store Manager (Odessa, TX- Store# 51102)

    Assistant Store Manager (Odessa, TX- Store# 51102)

    Southwest Convenience Stores LLC • Odessa, TX, US
    [job_card.full_time]
    The Assistant Store Manager is responsible for the daily operations and success of the retail store.This role ensures the store is well-stocked, clean, and provides excellent customer service while...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Store Manager (Odessa, TX- Store# 51107)

    Assistant Store Manager (Odessa, TX- Store# 51107)

    Southwest Convenience Stores LLC • Odessa, TX, US
    [job_card.full_time]
    The Assistant Store Manager is responsible for the daily operations and success of the retail store.This role ensures the store is well-stocked, clean, and provides excellent customer service while...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel RN-L&D-Labor and Delivery in Odessa, Texas

    Travel RN-L&D-Labor and Delivery in Odessa, Texas

    Voyage Health • Odessa, TX, US
    [job_card.full_time]
    Travel RN-L&D-Labor and Delivery in Odessa, Texas.In-Office | Odessa, TX, United States.Looking to level up your career and boost your income? At Voyage Healthcare, we help connect nurses, ther...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Store Manager (Odessa, TX- Store# 51138)

    Assistant Store Manager (Odessa, TX- Store# 51138)

    Southwest Convenience Stores LLC • Odessa, TX, US
    [job_card.full_time]
    The Assistant Store Manager is responsible for the daily operations and success of the retail store.This role ensures the store is well-stocked, clean, and provides excellent customer service while...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Store Manager (Odessa, TX- Store# 51121)

    Assistant Store Manager (Odessa, TX- Store# 51121)

    Southwest Convenience Stores LLC • Odessa, TX, US
    [job_card.full_time]
    The Assistant Store Manager is responsible for the daily operations and success of the retail store.This role ensures the store is well-stocked, clean, and provides excellent customer service while...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel RN-OR-Operating Room in Odessa, Texas

    Travel RN-OR-Operating Room in Odessa, Texas

    Voyage Health • Odessa, TX, US
    [job_card.full_time]
    Looking to level up your career and boost your income? At Voyage Healthcare, we help connect nurses, therapists, and allied health pros with high-paying travel jobs at top-rated facilities across t...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager (Odessa, TX- Store# 51108)

    Store Manager (Odessa, TX- Store# 51108)

    Southwest Convenience Stores LLC • Odessa, TX, US
    [job_card.full_time]
    Are you a dynamic leader with a passion for customer service and a knack for driving sales? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so,...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Store Manager (Odessa, TX- Store# 51108)

    Assistant Store Manager (Odessa, TX- Store# 51108)

    Southwest Convenience Stores LLC • Odessa, TX, US
    [job_card.full_time]
    The Assistant Store Manager is responsible for the daily operations and success of the retail store.This role ensures the store is well-stocked, clean, and provides excellent customer service while...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel RN-Telemetry in Odessa, Texas

    Travel RN-Telemetry in Odessa, Texas

    Voyage Health • Odessa, TX, US
    [job_card.full_time]
    Looking to level up your career and boost your income? At Voyage Healthcare, we help connect nurses, therapists, and allied health pros with high-paying travel jobs at top-rated facilities across t...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Operations Manager

    Operations Manager

    Hawthorn Suites By Wyndham - Odessa, TX • Odessa, TX, US
    [job_card.full_time]
    Front Office, House Keeping, and Food and Beverage Departments are in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Manager

    Assistant Manager

    GPM Investments LLC • Odessa, TX, US
    [job_card.full_time]
    Drive Success as an Assistant Manager at Our High-Energy Convenience Store!.From customer service to operations, are you ready to be the steady hand that keeps our store energized and running stron...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Operations Manager

    Operations Manager

    Palm Harbor Villages, Inc • Odessa, TX, US
    [job_card.full_time]
    The Operations Manager is responsible for completing all business processes and operations in the Retail Sales Center.In addition, the Operations Manager regularly meets with customers, inspectors,...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Manager

    Service Manager

    Sunstate Equipment • Odessa, Texas, United States
    [job_card.full_time]
    Where Safety and People are Core Values.We care about our People and it shows!.Salary dependent on experience; PAID WEEKLY!. Company cell phone, laptop and truck provided.Bonus Incentive on a quarte...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    STORE MANAGER IN ODESSA, TX

    STORE MANAGER IN ODESSA, TX

    Dollar General • Odessa, Texas, United States
    [job_card.full_time]
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Store Manager (Odessa, TX- Store# 51135)

    Assistant Store Manager (Odessa, TX- Store# 51135)

    Southwest Convenience Stores LLC • Odessa, TX, US
    [job_card.full_time]
    The Assistant Store Manager is responsible for the daily operations and success of the retail store.This role ensures the store is well-stocked, clean, and provides excellent customer service while...[show_more]
    [last_updated.last_updated_30] • [promoted]