Cashier Pink Coffee (Part Time)

Job Description

Job Description

The Cashier – Pink is responsible for delivering exceptional guest service by taking and processing food and beverage orders, preparing beverages and light food items, and maintaining cleanliness and stock of the service area. This position ensures accuracy, efficiency, and consistency while upholding AAA Four Diamond standards and Morongo’s “BEST of the Best” guest service culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Prepares and serves a full range of hot and cold beverages — including coffee, espresso drinks, teas, and blended beverages — in accordance with established recipes and presentation standards.
• Prepares and serves light food items, pastries, grab-and-go selections, and meals from steamers and kitchen equipment while maintaining consistency, quality, and visual appeal.
• Maintains thorough knowledge of the menu, including ingredients, preparation methods, and presentation standards, to assist guests with accuracy and confidence.
• Greets guests promptly and provides courteous, professional, and knowledgeable service throughout their visit.
• Accurately operates the point-of-sale (POS) system, processes food and beverage transactions, and handles payments, discounts, and comps in accordance with company policies.
• Takes, calls out, and delivers food and beverage orders promptly, ensuring correct presentation and adherence to service standards.
• Restocks and organizes inventory, pastry cases, grab-and-go items, beverages, utensils, and supplies to maintain operational readiness and efficiency.
• Lifts, moves, and transports stock, crates of beverages, boxes of supplies, and other items as needed to support daily operations.
• Maintains cleanliness and organization of counters, beverage stations, service areas, dining spaces, and behind-the-counter workstations at all times.
• Sweeps, mops, wipes down tables, and removes trash to ensure a clean and safe environment for guests and team members.
• Ensures full compliance with all food safety, health, and sanitation standards, including proper handling, storage, and cleaning procedures for food, utensils, and equipment.
• Performs opening, side work, and closing duties in accordance with operational guidelines to maintain efficiency and readiness.
• Performs other job-related duties as assigned to support overall department operations and guest satisfaction.

SUPERVISORY RESPONSIBILITIES :

This position does not have direct supervisory responsibilities but may provide guidance or support to other team members.

QUALIFICATIONS :

EDUCATION and / or EXPERIENCE :

LICENSES, CERTIFICATES, REGISTRATIONS :

Must have successfully completed a background check and obtained a gaming license issued by the Morongo Gaming Agency, as required.

LANGUAGE SKILLS :

Must be able to read and interpret documents in English, such as instructions, guidelines, policies, and procedures. Must also be able to communicate clearly and effectively with team members, management, and guests.

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

WORK ENVIRONMENT :

This is a dynamic, fast-paced environment that requires the ability to adapt and perform under pressure. The casino operates with moderate to loud noise levels and is a smoking environment, requiring team members to work comfortably in these conditions.

WORKING HOURS :

Morongo Casino Resort & Spa operates 24 hours a day, 365 days a year; therefore, flexibility in scheduling is essential. Team members must be available to work shifts that may include evenings, weekends, holidays, and special events. Schedules are subject to change based on business needs and may include overtime, as well as work on both weekdays and weekends.

EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND INDIAN PREFERENCE :

Morongo Casino Resort & Spa is an Equal Opportunity Employer and gives hiring preference to qualified Native Americans as allowed by law. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, veteran status, or national origin.

We provide reasonable accommodations to qualified individuals with disabilities as required by the ADA. If you need help or an accommodation during the hiring process, please contact Human Resources.