Police-Emergency Communication Specialist

Job Description

Job Description

Under general supervision, the Emergency Communications Specialists (ECS) receives emergency and non-emergency calls for information and assistance via the telephone radio and tele-type. ECS directs all calls to an immediate source of assistance, maintains a constant status information on all police, fire and emergency medical units, operates complex computers and network functions, telephone equipment, radios, recording devices, E-911 PSAP and other technical equipment, and monitors activities in several areas of the complex for security. This position has access to highly sensitive materials and is responsible for security of that information. Most job duties performed on demand, with multiple simultaneous task demands probable. High liability, high stress factors predominant. No supervisory or budgetary responsibilities, independent prioritizings and situational assessment.

About the Organization : McAllen is one of the fastest growing cities in America with a population alone close to 148,000. Known for its tropical breezes, mild winter weather, brightly colored birds, and low cost of living, McAllen offers world-class nature tourism, outstanding arts and entertainment opportunities, great sporting and outdoor activities, enchanting cultural diversity and a lively spirit. It is the home to an international airport, world birding center, symphony orchestra, performing arts center, twenty-five parks and year-round family-friendly events. It is driven by its Mission of consistently providing high quality services and quality of life to all who live, work and visit the City of McAllen and three core values : Integrity, Accountability, and Commitment. It is devoted to truth and honesty, providing courteous, open and responsible public service, and dedicated to responsiveness and excellence.

About the Benefits : The City provides an excellent array of benefits including but not limited to retirement (2 : 1 matching), health / dental / vision insurance, paid vacation, sick and medical leave, funeral leave, paid holidays, tuition reimbursement, life insurance and longevity pay.

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