Fulfillment Center Supervisor

Corporate Office - Knoxville, TN

Position Summary

We are seeking a hands-on, results-driven Fulfillment Supervisor to lead our day shift teams through daily warehouse operations. This leadership role is responsible for driving performance, ensuring quality and accuracy in order fulfillment, and creating a positive and productive team environment.

Work Schedule

The Fulfillment Supervisor leads our back half day shift team, which is typically scheduled Wednesday through Saturday, from 7:00am through 5:30pm. Exact hours worked each day will vary as necessary in order to successfully lead the shift. As a salaried supervisor, this role requires the flexibility to work different shifts or extended shifts as needed, based on the demands of the business.

What We Offer

• Highly competitive base salary

• Paid Time Off including Vacation, Wellness, Holidays and Volunteer Time

• Medical, Vision and Dental Insurance Options with $0 Associate Premiums for Individual Coverage

• Generous associate discount

• Paid Maternity Leave (14 weeks, 100% paid) after 1 year of service

• Paid Sabbatical after 5 years of service

• 401k with company match

• Advancement opportunities within a high-growth organization

Key Responsibilities

• Lead, coach and develop a team of hourly warehouse associates including Team Leads.

• Champion a culture of teamwork, accountability, and service excellence.

• Communicate performance expectations and provide real-time feedback.

• Monitor daily workload and staffing to ensure timely and accurate order fulfillment.

• Coordinate shift start-up and close-down procedures, including daily reporting.

• Maintain accurate records of productivity, attendance, and compliance metrics.

• Enforce safety, quality, and operational standards.

• Additional duties as assigned.

Qualifications & Experience

• 2+ years of experience in fulfillment, distribution, or warehouse operations, including supervisory responsibilities is ideal. We will consider candidates with successful retail, restaurant or other comparable experience. E-commerce fulfillment experience preferred.

• Strong organizational and communication skills with the ability to lead by example.

• Familiarity with WMS or warehouse management systems.

• Proficient with Gmail, Excel, Google Sheets, MS Word and Google Docs

• Successful completion of pre-employment background check.

• Bachelor’s Degree with a major in Supply Chain or related field a plus, but not required.

• Bilingual (Spanish + English) a plus, but not required.

Physical Requirements

• Able to stand, walk for up to 12 hours.

• Able to push, pull, grasp, bend, lift, stretch and reach both below the waist and above the head.

• Ability to lift up to 25 lbs. frequently, up to 50 lbs. occasionally

• Vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• Must be able to read, speak, write and understand Basic English.

Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:

• #73 in Fortune 100 Best Companies to Work For® 2023

• #4 in Fortune Best Workplaces in Retail™ 2022

• #93 in Best Workplaces for Millennials™ 2023

• #34 in Fortune Best Workplaces for Women™ 2022