Principal, In-Service Program Manager

Job Description

Job Description

About Acron Aviation :

Acron Aviation is a global leader in commercial aviation solutions - designed, engineered, and delivered by a team of passionate innovators redefining what’s possible in flight. From advanced avionics and flight data intelligence to world-class simulation and pilot training, we support aircraft operators and OEMs with the technology and expertise to fly safer, smarter, and more efficiently. Now, with a bold new identity, we’re building on a legacy of aviation excellence - unleashing fresh energy, modern thinking, and a customer-first mindset to meet the demands of today’s rapidly evolving aerospace industry. Welcome to Acron Aviation - where the future takes flight!

Job Description :

Acron Aviation is looking for a Principal, In-Service Program Manager. As a Principal, In-Service Program Manager (ISPM) and Development PM, your primary responsibility will be to lead specific product lines and projects, ensuring performance through effective monitoring and control. The PM will ensure customer and business objectives are met throughout the year. You will need to build and influence cross-functional teams to perform through the Commercial Aviation Ethos, which includes World Class Teamwork, Driving Accountability, and Versatility, to create a culture of Excellence that will wildly exceed customer expectations. In addition to owning accountability for product line performance, you are responsible for contributing to the overall success of the Avionics Division. The general roles and responsibilities for the ISPM include, but are not limited to, the following :

Essential Functions :

• Responsible for execution and finances for an entire product line, including directing, controlling, administering, and regulating the product line.
• Responsible for the total in-service life cycle of a product. This life cycle includes ownership of the customer, production activity, product cost, schedule, and functionality.
• Ensure that the cross-functional team is working together to execute the business need of the product line, including the following tasks : sustaining engineering support, production, customer support, finance, and quality and configuration management activities.
• Responsible for ensuring that outsourced activities and alliance partners are executing per financial and schedule agreements. In addition, responsible for the management of customers, including the management of their expectations, customer satisfaction, and scope.
• Act as a critical member of the Proposal Team involved with business case development, pursuit activities, and capture for both development and sustaining opportunities.
• Contribute to the evolution and growth of the Commercial Aviation products through strategy formulation and transform objectives into cross-functional execution plans supporting business case and proposal development.
• Bring a passion for and knowledge of core program management planning elements, such as requirements planning, deliverables definition, milestone definition, risk management, resource management & critical path scheduling are key.
• Lead your IPT and be accountable for monitoring and controlling the development program execution using robust management operating systems and integrated cross-functional teaming approaches.
• Knowledge of Earned Value techniques and reporting is required.
• Develop, maintain, and manage internal performance scorecards for in-service production / customer support programs.
• Work with Development Program Management to develop and successfully transition new development product from qualification / certification into production, ensuring a successful transition not only to production but to the aftermarket support team.
• Leverage a gated control and approval process for the Product life-cycle.
• Ownership and accountability for customer relationship and scorecard performance, and the associated internal performance measures. Work across functions to continuously identify and plan activities required to improve performance against business case objectives.
• Collaboratively partner with functional leaders across the Commercial Aviation Division to provide enterprise-wide leadership.
• Establish a process improvement culture within the Program Management team, including direct involvement with process improvement idea generation and project execution.

Qualifications :

Preferred Additional Skills :