Talent.com
Personal Injury Intake Specialist
Personal Injury Intake SpecialistOrion Placement • Glendale, CA, United States
Personal Injury Intake Specialist

Personal Injury Intake Specialist

Orion Placement • Glendale, CA, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Pay : $20.00 - $25.00 per hour

Job description :

Why This Is a Great Opportunity

  • Join a fast-growing plaintiff-side law firm fighting for injured clients and everyday people
  • Be the first point of contact for new personal injury clients and make an immediate impact on their case outcome
  • Great fit for high-energy sales / customer service pros who want to break into (or grow in) the legal field
  • Clear growth path into senior intake, case management, or other legal support roles as you prove yourself
  • Competitive hourly pay, full benefits, and a positive, team-focused work environment

Location : On-site in Glendale, CA. You'll work in a busy, centrally located office that's easily commutable from Glendale, Burbank, Pasadena, and surrounding Los Angeles areas.

Note : This role requires prior experience in a high-volume, phone-based environment (intake, sales, or customer service), strong communication skills, and the ability to work on-site full-time in Glendale, CA.

About Our Client

Our client is a highly reputable plaintiff-side law firm focused on helping injured individuals, workers, and consumers stand up to large corporations, insurance companies, and employers. With decades of combined experience and a strong track record of results, they are known for their compassionate client service, high-impact litigation, and commitment to justice.

Job Description

  • Serve as the first point of contact for prospective personal injury clients via phone, email, web inquiries, and referrals
  • Conduct detailed, empathetic intake interviews to gather facts, timelines, and key case information
  • Quickly follow up on all new leads and maintain consistent contact until a clear decision is made
  • Qualify cases based on firm criteria and accurately enter information into the firm's case management system
  • Schedule consultations for attorneys and ensure they have all necessary intake details
  • Maintain organized logs and reporting to track the status of potential new clients
  • Assist attorneys and staff with administrative tasks related to opening new files and updating databases
  • Deliver an excellent client experience on every call, even when a case is not accepted

    • Qualifications

  • 1+ year of experience in a sales, intake, or high-volume customer service / call center role (legal or medical preferred, but not required)
  • Strong phone skills with the ability to build rapport quickly and ask clear follow-up questions
  • Comfort handling a large volume of inbound and outbound calls each day
  • Excellent attention to detail, note-taking, and data entry accuracy
  • Ability to stay calm, professional, and empathetic when speaking with clients in crisis
  • Basic proficiency with computers, CRM or case management systems, and email
  • Bilingual Spanish / English is a strong plus

    • Why You'll Love Working Here

  • You'll help real people on some of the hardest days of their lives and give them a voice in the legal process
  • You'll join a mission-driven, plaintiff-side team that values compassion, collaboration, and professional growth
  • You'll receive competitive pay, strong benefits (medical, dental, vision, 401(k)), and opportunities to advance as the firm continues to grow

    • JPC-487

    Job Type : Full-time

    Benefits :

  • Dental insurance
  • Life insurance
  • Paid time off
  • Vision insurance
    • [job_alerts.create_a_job]

    Personal Injury Intake Specialist • Glendale, CA, United States

    [internal_linking.similar_jobs]
    Supervising Attorney - Personal Injury Pre-Litigation

    Supervising Attorney - Personal Injury Pre-Litigation

    Wilshire Law Firm • Los Angeles, California, US
    [job_card.permanent]
    Supervising Attorney - Personal Injury Pre-Litigation.Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. Wilshire Law Firm is a dist...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Bilingual Personal Injury Case Manager Beverly Hills

    Bilingual Personal Injury Case Manager Beverly Hills

    Orion Placement • Beverly Hills, CA, United States
    [job_card.full_time]
    A well-established personal injury law firm in Beverly Hills is seeking a full-time Case Manager to support clients during personal injury cases. This role requires bilingual fluency in Spanish and ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Provider Enrollment Specialist

    Provider Enrollment Specialist

    University of California - Los Angeles Health • Los Angeles, CA, United States
    [job_card.full_time]
    Take on a key administrative role within an award-winning health system.Elevate the operational efficiency of a world-class healthcare leader. Take your career in an exciting new direction.You can d...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Personal Injury Pre

    Personal Injury Pre

    Sepulveda Sanchez Law • Los Angeles, CA, United States
    [job_card.full_time]
    Are you a passionate and dedicated attorney looking to make a difference in the lives of injured individuals? Do you thrive in a fast-paced and dynamic environment? If so, Sepulveda Sanchez Law is ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Personal Injury Case Manager

    Personal Injury Case Manager

    SEDAGHAT LAW GROUP APC • Beverly Hills, CA, US
    [job_card.full_time]
    Job DescriptionJob DescriptionBenefits : 401(k)401(k) matchingDental insuranceHealth insurancePaid time off A busy, well-respected, personal injury law firm in Beverly Hills seeks a hands on, full-ti...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Intake Specialist I

    Intake Specialist I

    Kandu Inc. • Van Nuys, CA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    In April 2025, Kandu Health and Neurolutions merged to form Kandu Inc.FDA-cleared brain-computer interface technology with personalized telehealth services. The company’s IpsiHand® device...[show_more]
    [last_updated.last_updated_variable_hours] • [new]
    Elder Abuse / Personal Injury Litigation Calendar Clerk #ESF6062

    Elder Abuse / Personal Injury Litigation Calendar Clerk #ESF6062

    ExpertHiring • Century City, CA, us
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Top Reasons to work with our client : .A team environment guided by respect and care!.An investment in technology and processes for our team!. A challenging, fast-paced, and interesting case load!.Com...[show_more]
    [last_updated.last_updated_variable_days]
    Sales and Benefits Specialist - WFH (69k+ per year)

    Sales and Benefits Specialist - WFH (69k+ per year)

    HMG Careers • Burbank, California
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Personal Injury Paralegals, Case Managers & Intake Specialist

    Personal Injury Paralegals, Case Managers & Intake Specialist

    Viper Staffing Services L.L.C. • Los Angeles, CA, United States
    [job_card.full_time]
    Hiring) Personal Injury Paralegals, Case Managers & Intake Specialist.We are seeking a Personal Injury Paralegals, Case Managers & Intake Specialist to become a part of our team! You will provide o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Injury Prevention Specialist

    Injury Prevention Specialist

    DORN • Santa Monica, CA, US
    [job_card.part_time]
    [filters_job_card.quick_apply]
    Part-Time Injury Prevention Specialist (Part-Time, 1099 Contractor) Location : Santa Monica, CA Compensation : $45-50 per hour, depending on experience Start Date : Immediate Hours : Flexib...[show_more]
    [last_updated.last_updated_variable_days]
    Personal Injury Case Manager

    Personal Injury Case Manager

    Career Consulting Partners • Los Angeles, California, United States
    [job_card.full_time]
    Job DescriptionJob DescriptionPersonal Injury Case ManagerCareer Consulting Partners is partnered with a leading plaintiff's personal injury law firm that has provided legal representation to clien...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Personal Injury Plantiff Side

    Personal Injury Plantiff Side

    Gpac • Beverly Hills, California, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Litigation Personal Injury Attorney.This is an excellent opportunity to work on.Handle all aspects of personal injury litigation from inception through trial. Manage a caseload of high-value matters...[show_more]
    [last_updated.last_updated_variable_days]
    Personal Injury (Litigation) Attorney

    Personal Injury (Litigation) Attorney

    Gpac • Beverly Hills, California, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Top Trial Attorney – Personal Injury.Starting at $150,000 base salary + aggressive profit-split bonus.Comprehensive health benefits, 401(k), paid time off, and more.Personal Injury Trial Atto...[show_more]
    [last_updated.last_updated_variable_days]
    Agency Insurance Specialist

    Agency Insurance Specialist

    Auto Club Services LLC • Los Angeles, California, US
    [job_card.full_time]
    Agency Insurance SpecialistAs an Insurance Specialist for our AAA Auto Club Enterprises Agency Insurance Group you are bringing your expertise to our premier fast-paced call center.Qualified candid...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Authorization Representative, Float - Urology (Westwood)

    Authorization Representative, Float - Urology (Westwood)

    University of California - Los Angeles Health • Los Angeles, CA, United States
    [job_card.full_time]
    As an Authorization Representative, the primary responsibility is to support patient care by obtaining timely insurance authorizations and ensuring payer requirements are met for services provided ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Personal Injury Plantiff Side

    Personal Injury Plantiff Side

    gpac • Beverly Hills, CA, United States
    [job_card.full_time]
    Litigation Personal Injury Attorney.This is an excellent opportunity to work on.Handle all aspects of personal injury litigation from inception through trial. Manage a caseload of high-value matters...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Patient Services Specialist - Float Santa Monica

    Patient Services Specialist - Float Santa Monica

    Providence • Santa Monica, CA, United States
    [job_card.full_time]
    Patient Services Specialist - Float Santa Monica.Supports and floats throughout affiliated clinics in Santa Monica.The Patient Services Specialist - Journey Level performs all core front-office fun...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Intake Coordinator (KidsConnect Program)

    Intake Coordinator (KidsConnect Program)

    University of California - Los Angeles Health • Los Angeles, CA, United States
    [job_card.full_time]
    Our Neuropsychiatric Hospital is seeking to hire a full-time Intake Coordinator to join our Kids Connect Autism Treatment Program. This program is a short-term, day treatment program serving young c...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]