Network Analyst

Responsibilities

Installation & Configuration

• Install hardware/software components and integrate with existing network systems
• Install/repair network cables including fiber optics
• Configure wireless networking equipment
• Install network security/firewall software

Problem Resolution

• Diagnose and resolve network issues in collaboration with vendors
• Use protocol analyzers and monitoring tools
• Perform performance tuning and corrective action

Collaboration

• Work with networking staff, telecom teams, vendors, contractors, and end-users
• Assist with integration and maintenance of network services

Record Keeping

• Maintain documentation of network components, inventory, and maintenance

Programming

• Support network applications (monitoring, bandwidth utilization, reporting, automation)

General Duties

• Perform additional duties as assigned to support Information Services operations

Required Skills

• 5–10 years of experience as Network Analyst/Administrator or similar role
• Strong knowledge of: Network protocols Routing & switching Firewall configurations
• Experience with monitoring tools: SolarWinds OpManager Splunk
• Familiarity with security frameworks: NIST CIS
• Experience with ServiceNow (ticketing systems)
• Strong troubleshooting and analytical skills
• Excellent communication skills
• Cloud networking experience (AWS, Azure, GCP)
• Knowledge of virtualization (VMware, Hyper-V)

Education & Certifications

• Bachelor's Degree in Computer Science, Engineering, or related field OR minimum 10 years of directly related experience (for non-degree holders)
• Relevant certifications preferred: CCNP AWS Cloud Practitioner F5 201/301 Other industry-aligned certifications