Communications Center Manager, Public Safety Dispatch Center

Job Description

UC Health is hiring a full time Communications Center Manager for the Public Safety Dispatch Center

The Communications Center Manager will be responsible for developing and maintaining a state-of-the-art communication facility for UC Health. Current and future technologies, proper staffing and training, and appropriate equipment needs will be a part of the overall responsibility for this position.

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.

Responsibilities

• Manages Communications Center operations (public safety communications (911), information's technology initiatives and telecommunications initiatives; manages from an administrative level fiscal, maintenance, personnel and operational functions; evaluates program effectiveness and makes necessary changes to ensure quality and reliability of services; plans telephone, radio system and CAD systems requirements to meet defined current and future needs
• Assists with planning and monitoring of fiscal activities; assists with developing budget; approves expenditures; assists with negotiating contracts; advises personnel regarding bids for communication equipment, etc.
• Meets with and maintains contact with public safety agencies that interact with the Communications Center to determine needs of service (e.g. plans hardware design and personnel; determines cost effectiveness; evaluates existing systems/services; coordinates and implements new services or enhances existing services; advises and provides information pertaining to current technology, programming issues and expansion of services; coordinates programs).
• Conducts and attends meetings; serves on committees', disseminates information; keeps abreast of current technology; anticipates technological needs in rapidly changing field. Demonstrates regular and predictable attendance.
• Performs special projects as assigned.

Qualifications

• Associates degree preferred (Business Administration, Computer Technology, Criminal Justice, or other applicable degree or course of study)
• APCO certified within 1 year of employment (Assoc. of public safety comm. officials)

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable, and diverse place of employment.