Academic Advisor

Job No: 553024; 11/05/2025

ACADEMIC ADVISOR
Student Services Professional II
College of Arts and Letters

Salary Range: $5,083 - $7,228/Monthly

Work Schedule: Full-Time, Monday - Friday, 8:00 . to 5:00 .; Exempt classification.

Essential Functions: Under the general supervision of the Director of the College Advising and Student Success Center, the academic advisor will work as part of the advising team to provide academic advisement for Cal State LA undergraduate students. The incumbent' will: provide one-on-one student advisement; facilitate group advising workshops; engage in e­advising; develop and implement targeted advising campaigns utilizing the EAB SSC platform, among other advising tools; and harness best practices in academic advisement and student success to support the University's retention and graduation goals, including assisting students in need of additional services. The incumbent will also help plan, organize, and participate in university-wide activities, such as Summer Orientation, and other relevant campus events. The academic advisor will develop, implement, and evaluate academic advisement services and strategies, including data-driven campaigns, to improve student retention and graduation as well as to ensure all student groups served by the College advising Center receive support to achieve academic success. The incumbent will develop student success plans that align the students' major and career pathways; advise on academic program declaration and change; monitor student degree progress; analyze student performance to determine appropriate advising interventions; and make referrals to other advising centers or support services, as appropriate. The incumbent will also determine appropriate interventions and design academic plans for students who have been disqualified following procedures for reinstatement of disqualified students as well as assist in preparing and submitting appropriate petitions. The incumbent will keep current on university policies and procedures, including maintaining in-depth knowledge of General Education and University degree requirements. Advisors are expected to develop, coordinate, implement, and evaluate specialized academic advising programs, services, or workshops using professional resources and/or literature. The incumbent will work closely with all program- and college-based advising centers/units as well as departments and faculty across the University to provide academic advisement support to increase student success. The incumbent will serve as a resource for other advisors and faculty in various departments who need advising information; will assist in reviewing and updating materials for advisement training relevant to the college; and will provide advisement training, as needed. The incumbent will participate in and contribute to college and other advisement related meetings.

Required Qualifications & Experience: Equivalent to graduation from an accredited four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. A master’s degree in a job-related field may be substituted for one year of the professional experience. Additional specialized experience during which the incumbent has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for- year basis. Three years professional experience in one of the student services program areas or in a related field; experience should evidence and indicate potential for further growth. Working knowledge of academic advisement (including counseling skills and techniques) to support major selection and student success. Computer literate and proficient in standard word processing and database software including Microsoft Word, Excel, Outlook and PowerPoint; and possess an understanding of standard office procedures. Excellent written and oral communication skills; interpersonal and organizational skills; and public speaking skills. Must possess the ability to: interpret and apply policies and procedures of an institution in relationship to assisting students; gather and analyze data to inform advising interventions and campaigns; and draw valid conclusions and make appropriate recommendations related to accomplishing academic goals; to present clear and concise information orally and in writing, including the ability to communicate by phone and email; organize, and prioritize work; develop and maintain database systems; multi-task, complete assignments in a timely fashion, and work under pressure; establish and maintain cooperative working relationships with staff, faculty, administrators, student organizations, and other campus stakeholders; exercise tact, courtesy, alertness, and good judgment when responding to others. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.

California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the prohibits the hiring of employees to perform CSU-related work outside the state of California.

Desired Qualifications: Baccalaureate and graduate appropriate degrees from an accredited university; previous experience working on a college campus, preferably as an academic adviser; knowledge of CSU admission criteria for both first-time freshmen and transfer students, CSU General Education requirements, general University policies and procedures, and career opportunities for a variety of majors; and familiarity with the GET/PeopleSoft system or similar university operating system/student advisement system.

Closing Date: Review of applications will begin on November 20, 2025, and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.

In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.

Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.

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