Clinical Pharmacy Manager

GENERAL SUMMARY:

Responsible for the administrative and clinical direction of programs and services within Bryan Medical Center. Ensures coordination of care, treatment, and service processes among programs, services, and departments throughout the facility. Maintains awareness of community needs and addresses them appropriately. Creates an environment that enables BMC to fulfill its mission and meet strategic initiatives. Communicates mission and initiatives to staff. Responsible for the implementation and coordination of drug control in the process of providing pharmaceutical care for patients of all ages within the facility. Plans, organizes and supervises the clinical, distributive, financial and administrative activities within the Pharmacy Department according to hospital policies, standard practices of the pharmacy profession, state and federal laws.

PRINCIPAL JOB FUNCTIONS:

1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.

2. *Provides leadership for each organizational program, service, site or department in areas of responsibility.

3. *Ensures appropriate measures are in place for safe medication delivery and administration.

4. *Ensures consistency in interpretation and application of the patient care delivery model, mission, vision, and beliefs and behaviors of the organization.

5. *Utilizes organizational reports such as patient experience data and staffing, scheduling and payroll reports, to assess and quickly revise plans as needed in order to achieve goals.

6. *Actively trackes departmental goals and evaluates progress on a routine basis; meaningful 90-day plans are developed each quarter.

7. Keeps abreast of new innovations and trends within their area, using benchmarks and other industry data as available.

8. Anticipates roadblocks and potential problems and makes necessary adjustments.

9. Actively studies data provided through the productivity and responsibility reports and demonstrates a clear understanding of the finances and budgeting process.

10. Maintains scope of services to meet the needs and expectations of patients, families and referral sources/customers.

11. Develops programs and services based on needs analysis and facilitates their implementation and evaluation.

12. *Assesses the usage of pharmaceuticals and other supplies in terms of volumes, cost and alternative less costly available items; ensures that sufficient supplies of pharmaceuticals and supplies are maintained within the Pharmacy Department to meet immediate patient needs.

13. *Ensures that clinical staff resources and assignments are consistent with meeting patient care needs; activates resources and integrates services with other departments to foster interdepartmental relations.

14. Functions as a preceptor for pharmacy students as requested.

15. Resolves concerns by patients, families, staff and physicians; promotes medical staff relationships.

16. Communicates patient and employee satisfaction survey results and develops action plans for improvement.

17. Ensures licenses, certifications and competencies of staff are maintained on a current basis and in compliance with medical center, state and federal regulations.

18. Ensures orientation, in-service education, and continuing education of all persons in areas of responsibility; facilitates clinical affiliations with academic programs.

19. Ensures performance appraisals for all staff are completed with meaningful feedback and within established time frame.

20. *Ensures compliance with all regulatory agencies and codes, including Joint Commission; adheres to the Medical Center Corporate Compliance Plan.

21. Ensures appropriate monitoring of operations such as API, productivity, safety and professional education, documentation audits and develops plans for correction as needed.

22. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.

23. Participates in meetings, committees and department projects as assigned.

24. Performs other related projects and duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

1. Knowledge of contemporary pharmacy drug distribution systems, financial management, pharmaceutical inventory control systems, drug information services and clinical pharmacy services.

2. Knowledge of regulatory standards/requirements and survey methods.

3. Knowledge of quality assessment and improvement methodologies.

4. Knowledge of budgetary and financial methods and practices.

5. Knowledge of clinical pharmacy practice to provide direction to the design, implementation, and management of clinical pharmacy services.

6. Knowledge of performance improvement, budgetary and financial methods and practices.

7. Knowledge of computer hardware equipment and software applications relevant to work functions.

8. Skill in conflict diffusion and resolution.

9. Ability to communicate effectively both verbally and in writing.

10. Ability to establish and maintain effective working relationships with all levels of personnel, Medical Center staff, physicians and vendors.

11. Ability to schedule, direct, counsel and evaluate employee work and performance.

12. Ability to balance and prioritize diverse management and clinical responsibilities.

13. Ability to make operational and management decisions in response to changing conditions.

14. Ability to adapt and effectively perform work functions in emergency and high stress situations.

15. Ability to perform crucial conversations with desired outcomes.

16. Ability to problem solve and engage independent critical thinking skills.

17. Ability to maintain confidentiality relevant to sensitive information.

18. Ability to prioritize work demands and work with minimal supervision.

19. Ability to maintain regular and punctual attendance.

EDUCATION AND EXPERIENCE:

Entry level degree (BS or PharmD) from a college of pharmacy required. Pharmacist licensure in the State of Nebraska required. Masters of Science in Hospital Pharmacy (Administration), MBA or MHA preferred. Completion of an Administrative hospital pharmacy residency preferred. Minimum of two years hospital pharmacy practice experience required. One year of leadership experience in pharmacy preferred.