Job Description
Job Description
Job Title : Service Technician
Position Overview :
The Service Technician is responsible for installing, maintaining, and repairing equipment or systems to ensure optimal performance and customer satisfaction. This role involves troubleshooting issues on-site or remotely, providing technical support, and ensuring all work meets company standards and safety regulations.
The ideal candidate is hands-on, detail-oriented, and committed to delivering high-quality service. This position requires effective communication skills and the ability to work independently or as part of a team in a fast-paced environment.
Key Responsibilities :
- Perform service and warranty work in the field.
- Manage standard work for daily proficiency and effectiveness.
- Inspect Installation.
- Overall responsibility for quality and cost-effective installations.
- Develop high level efficiencies and effectively close out business.
- Monitor installers quality of work in field.
- Build relationships in the field.
- Participate in management staff meetings to communicate and receive information.
- Manage delivery schedule in coordination with the general contractors.
- Drive to customer sites to manage the installation from installation to completion.
- Other duties as assigned.
- Must be able to lift and move up to 50 pounds.
Qualifications :
Extensive Bathroom experienceExtensive plumbing experienceResults-oriented. Strong problem-solving skills.Ability to manage process.Action-oriented.Effective communication skills.Ability to work in a fast-paced, high-growth, and rapidly changing environment.Ability to read project plans and drawings.Excellent oral and written communication and organizational skills.What We Offer :
Competitive salary!Opportunities for professional development and career advancement.A supportive and inclusive work environment.Benefits :
Health Coverage : Medical, Dental, and Vision Insurance.Pet Insurance : Available with enrollment in medical coverage.Employee Assistance Program (EAP) : Support for personal and professional challenges.Paid Time Off (PTO) : Generous paid time off and holidays.Life Insurance : Coverage for employees, spouse, and children.Disability Coverage : Short-Term Disability (STD) & Long-Term Disability (LTD).Company-Paid Life Insurance : Term Life / AD&D insurance ($25,000).Employee Discounts : Discounts on travel, services, and products.Wellness Programs : Support for your physical and mental well-being.Professional Development : Opportunities for career growth and skill development.