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Control Manager - Vice President
Control Manager - Vice PresidentJPMorgan Chase • New York, NY, US
Control Manager - Vice President

Control Manager - Vice President

JPMorgan Chase • New York, NY, US
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  • [job_card.full_time]
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Vice President Control Manager

Join a team where your expertise in risk and control management will help shape a proactive and sustainable environment for the Executive Office. You will collaborate with business partners to identify and address control gaps, support strategic initiatives, and contribute to a culture of continuous improvement. Grow your career in a dynamic setting that values integrity, innovation, and professional development. Your work will have a direct impact on the safety and success of our business.

As a Vice President Control Manager within the Chief Analytics Office (CAO), you will be responsible for overseeing artificial intelligence-related governance support and Compliance & Operational Risk Evaluation (CORE) Program Governance. Your responsibilities will include managing Firmwide common processes & controls, ensuring the appropriate implementation of key controls in Policies and Standards, developing control management framework documents, and supporting the Data & Analytics Control Manager community of practice. Working in partnership with the Control Management team and CAO business / control partners, you will play a significant role in effectively managing the overall operational risk environment for CAO.

Job responsibilities :

  • Complete relevant assessments in partnership with Control management and Business teams as needed (Ex. Operational Risk Summaries, Regulatory Topic assessment, Residual Risk view)
  • Ensure key controls described in relevant AI / ML Analytics related Standards and Policies are reflected in CAO CORE content, and where appropriate, across LOB / CFs leveraging strong knowledge of the CORE platform
  • Develop relevant control management framework document(s) in partnership with business and control partners
  • Support community of practice for AI / ML Analytics related Control Managers across LOB / CFs, related to changes to standards, practices and common controls, and calibration
  • Review reporting and key metrics to proactively identify emerging risks or themes; partner with the business partners to enhance metrics being gathered to monitor standards-adherence as well as emerging risk detection
  • Support CAO control management priorities as necessary, including reviewing materials / responses to regulatory queries and meetings
  • Partner with Line of Defense Partners (Legal, Compliance, Op Risk, and Audit) to understand their priorities and engage them as appropriate to manage the control environment, while ensuring successful Compliance / Op Risk tests and Audits, and Regulatory exams as applicable
  • Lead by example, with exemplary personal and professional attributes. Inspire confidence in staff as well as key business and control partner.

Required qualifications, capabilities and skills :

  • Bachelor's degree or equivalent experience.
  • Demonstrated sound judgment in assessing risk, prioritizing work, and engaging senior leaders through change.
  • Proven experience leading cross-functional teams to analyze, design, and implement best practices.
  • Strong understanding of banking risk frameworks, including the three lines of defense, compliance, conduct, and operational risk.
  • Proficient in Microsoft Office Suite, with the ability to create impactful executive presentations highlighting opportunities and recommendations.
  • Expertise in AI and machine learning analytics risk management, including model risk, generative AI, and data governance.
  • Excellent communication and collaboration skills, with the ability to influence business leaders and build strong relationships.
  • Preferred qualifications, capabilities, and skills :

  • Self-motivated. Work autonomously to effect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results oriented environment. Ability to manage ambiguity, and make subjective and informed decisions, influence stakeholders and justify decision making
  • Process analysis / design acumen ability to understand a process E2E and associated risk to inform effective and sustainable control design and implementation
  • Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
  • Understanding root cause / identifying control breaks
  • Developing timely and sustainable solutions including automation, data analytics, machine learning
  • Analyze metrics for emerging risk
  • Writing Action Plans, Procedures and Change Management
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