Night Auditor

Night Auditor

The Night Auditor is responsible for overseeing the financial aspects and daily operations during the overnight shift.

We are looking for a highly motivated individual to join our Front Desk team as a Night Auditor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Night Auditor is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. This role serves the key hours where service is of utmost importance, typically from 11pm to 7am. If you are a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you! This is a great opportunity for a driven person to grow a career in hospitality.

Your Role :

• Provide exceptional customer service by being engaging and taking sincere interest
• Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
• Help to resolve problems and "WOW" guests through recovery when things aren't quite right
• Promote and sell special hotel programs.
• Interact with hotel / resort staff in a professional manner, assisting other departments with necessary information.
• Be knowledgeable of all emergency procedures and policies.
• Maintain house bank.
• Generate, print and distribute daily and weekly reports
• Ensure the Night Audit procedures are followed with great attention to detail
• Communicate all pertinent information to manager on duty.
• Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
• Assist other departments as needed.

What Are We Looking For?

$15.00 - $16.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.