Director of Wellbeing

The Knox Hotel & Residences By Auberge Collection

In the heart of Knox Street, a bold new way of life is taking shape. A revolutionary destination that will transform Dallas forever, The Knox Hotel & Residences by Auberge Collection will debut in late 2026 as the city's most captivating new address. A tapestry of bold design envisioned by the internationally acclaimed Martin Brudnizki Design Studio, the hotel offers 140 artfully imagined guest rooms and suites, each layered with texture, glamour, and character. Additionally, 48 private, world-class luxury residences are brought to life by Chad Dorsey, one of the most acclaimed interior designers in Dallas. Hotel guests and residents alike drift between four distinctive dining and drinking venues, from an all-day salon and terrace to the magnetic hum of a hidden cocktail lounge and lively pool garden. The hotel will also feature a signature Wellbeing by Auberge concept, where skin-health rituals meet cutting-edge therapies in a convivial yet serene setting. One of the most highly anticipated hotel openings of 2026, The Knox is a legacy in the making.

Job Title : Director Of Wellbeing

Drive and lead the commercial and financial performance of the Wellbeing Department, ensuring complete viability and maximizing all opportunities and resources. Ensure the highest service standards are maintained and that the guest experience consistently exceeds expectations. Work closely with the Hotel General Manager in establishing and maintaining key business objectives, effective marketing / PR strategies, operational brand standards, guest relations, and personnel management.

Key Areas Of Responsibility :

Finance & Budget Management

• Develop an annual budget and business plan for the Wellbeing Department, in conjunction with the Hotel General Manager and VP of Wellbeing.
• Take responsibility for achieving and regularly reviewing the business plan and budget.
• Provide daily and monthly financial and statistical reports to the Hotel General Manager and Home Office, including performance justifications, proposals, and recommendations to optimize financial results.
• Drive and monitor treatment and retail performance through KPIs, linking results with sales and marketing activities.
• Review the monthly P&L, scrutinizing departmental costs to optimize profit margins without compromising quality.
• Establish and maintain a cost-effective wage structure based on productivity and efficiency.
• Communicate and discuss KPIs with Wellbeing Managers, ensuring these are cascaded to the operational level.
• Monitor hotel KPIs closely, assessing their impact on the Wellbeing business and forecasting as necessary.

Sales & Commerciality

Guest & Hotel Relations

Team Member Engagement

Operations / General

Qualifications

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.