Quality Assurance Coordinator

Quality Assurance Coordinator

We are SGS the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

The Quality Assurance Coordinator ensures the laboratory's Quality Management System (QMS) complies with ISO/IEC 17025, ISO 9001, 10 CFR 50 Appendix B, and 10 CFR 21, supporting testing, calibration, and certification activities to meet regulatory and customer requirements.

Key Responsibilities

• Maintain and improve the QMS in accordance with ISO/IEC 17025, ISO 9001, and ISO/IEC 17065.
• Manage document control, including creation, revision, approval, and recordkeeping of controlled documents.
• Serve as the primary contact for accreditation bodies and regulatory agencies.
• Conduct and/or participate in internal and external audits; manage accreditation audits and inspections.
• Investigate nonconformities, implement corrective actions, and verify effectiveness.
• Maintain training records and ensure personnel are qualified and competent.
• Conduct or coordinate quality system training.
• Support continuous improvement in testing, certification, and quality processes.
• Assist with customer complaints and ensure proper investigation and resolution.
• Collaborate with staff to ensure accurate and reliable test and certification results.
• Communicate QMS status and compliance updates to management.

Qualifications

Qualifications

• High school diploma or equivalent (required); bachelor's degree preferred.
• 3+ years of experience in a quality role, preferably in a testing or certification environment.
• Strong knowledge of ISO/IEC 17025, ISO 9001, 10 CFR 50 Appendix B, and 10 CFR 21.
• Strong writing skills for SOPs, audit reports, and compliance documentation.

Physical Demands of the Job

• Stand: None
• Move or traverse: None
• Sit: None
• Use hands: None
• Reach with hands and arms: None
• Climb or balance: None
• Stoop, kneel, crouch or crawl: None
• Talk/hear: None
• Taste/Smell: None
• Lift/carry/push or pull: None

Additional Information

• Pay Range $25.00 to $28.00
• Benefits - This position offers medical, dental, vision, 401K, time off benefits and participation in the company's Annual Incentive Plan.

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.