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Care Advocate Coordinator
Care Advocate CoordinatorVirtualVocations • Canton, Ohio, United States
Care Advocate Coordinator

Care Advocate Coordinator

VirtualVocations • Canton, Ohio, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Care Advocate Coordinator I to support members in navigating healthcare.

Key Responsibilities

Provide exceptional member experiences through inbound and outbound calls in a contact center

Act as an advocate for members, resolving issues and connecting them with appropriate resources

Utilize technology and internal resources to guide members through their healthcare journey

Required Qualifications

One year of experience in the healthcare industry, customer service, or call center

High school diploma or GED

Familiarity with Electronic Health Records (EHRs) or Electronic Medical Records (EMRs) preferred

Experience with CRM systems such as Salesforce or Zendesk preferred

Ability to thrive in a fast-paced environment with minimal guidance

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Care Coordinator • Canton, Ohio, United States

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