Technical Solutions EngineerVirtualVocations • West Palm Beach, Florida, United States

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Technical Solutions Engineer

VirtualVocations • West Palm Beach, Florida, United States

[job_card.30_days_ago]

[job_preview.job_type]

[job_card.full_time]

[job_card.job_description]

A company is looking for a Technical Solutions Engineer for the Infra&Deploy team (late shift).

Key Responsibilities

Handle customer questions and issues by combining business acumen with technical assessment skills

Perform troubleshooting of issues through the Sisense UI and terminal

Collaborate with Customer Success Managers and Product teams to translate customer needs into product improvements

Required Qualifications

Proven hands-on experience supporting a software platform / product in a customer-facing B2B environment

Hands-on experience with Linux operating systems (Debian and RHEL-based)

Basic networking knowledge, including OSI, DNS, TCP / IP, and HTTP / HTTPS

Understanding of containerization and virtualization concepts

Experience with SQL and NoSQL databases is an advantage

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Solution Engineer • West Palm Beach, Florida, United States

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