Telehealth Program Coordinator - Pediatrics

Telehealth Program Coordinator - Pediatrics

The Telehealth Program Coordinator supports telehealth programs and projects within the Department of Pediatrics, serving as a key point of contact and ensuring smooth day-to-day operations. This role assists program leadership in planning, developing, and implementing project goals and objectives, coordinates activities across teams and external partners, and facilitates communication, educational programming, and engagement with faculty, staff, students, and community stakeholders. The position focuses on operational efficiency, effective collaboration, and advancing telehealth initiatives within pediatric care and education.

Job Duties Outlined :

• Support telehealth project team leaders in managing daily operations, including triaging intake questions to team members.
• Provide administrative and operational support across telehealth projects educational events.
• Assist in completing components related to continuing education and maintenance of certification requirements.
• Develop and update promotional materials related to telehealth project activities.
• Maintain telehealth projects web, social media, and promotional materials.
• Triage general technology-related questions and escalating when needed.
• Maintain a contacts database related to internal and external partners.
• Assist in engagement activities with internal and external partners.
• Orient sites to distance education expectations, including technical components and videoconferencing etiquette.
• Coordinate scheduling components related to telehealth projects activities, including maintaining a calendar and sending reminders.
• Perform operational tasks, including scheduling appointments, taking minutes, assisting with completing travel documentation, and completing office-related tasks (copying, etc.).
• Support quality improvement initiatives and implementation across projects.

Work Environment :

This position may require access to personal transportation for occasional travel.

Remote work will be considered.

Required Qualifications :

Certifications / Licenses : A current, valid driver's license.

Work Experience : Four (4) years' experience in education, communication, health sciences, nursing, public health, health / business administration, or a related field. Education may be substituted for experience on a year for year basis. Experience with telehealth technologies and supporting telehealth systems.

Preferred Qualifications :

Education : Master's degree in in education, communication, journalism, health sciences, nursing, public health, health / business administration or related field.

Work Experience : Experience in project management and practice performance improvement. Experience with rural healthcare, primary care, and / or behavioral health. Experience with project-related technologies including telehealth / telehealth.

Skills :

Attention to detail

Organization

Interpersonal skills

Communication

Time management

Required Documents :

Resume / CV

Cover Letter

Comprehensive Benefits Package :

Coverage begins on day one for health, dental, and vision insurance and includes health expense accounts with generous employer contributions if the employee participates in a qualifying health plan. Employer-paid life insurance, long-term disability insurance, and various additional voluntary insurance plans are available. Paid time off, including vacation and sick, begins accruing upon hire, plus ten paid holidays. One paid discretionary day is available after six months of employment, and paid time off for bereavement, jury duty, military service, and parental leave is available after 12 months of employment. A retirement program with a generous employer contribution and additional voluntary retirement programs (457 or 403b) are available.

Employee Type : Regular

Time Type : Full time

Rate Type : Hourly

Compensation Statement : The pay range listed for this position is determined by our compensation program using market data and salary benchmarking. A combination of factors is considered in making compensation decisions including, but not limited to, education, experience and training, qualifications relative to the requirements of the position, and funding. At the University of Kansas Medical Center, a reasonable estimate for the starting pay range will be the minimum to midpoint of the posted range, taking into account the combination of factors listed above.

Pay Range : $26.13 - $39.20

Minimum : $26.13

Midpoint : $32.67

Maximum : $39.20