HSIP Program Manager

Summary

The University of Michigan Treasurer's Office is seeking a Program Manager to oversee the Human Subject Incentive Program (HSIP), reporting to the Director of Special Programs. This position is responsible for ensuring research participants are compensated promptly and accurately while balancing high-quality customer service with regulatory and financial compliance.

You will collaborate with senior leaders across the university, including Institutional Review Board (IRB) directors, Tax, Sponsored Programs, Internal Controls, and Information Technology Services (ITS), as well as departmental administrators, faculty, and research teams. The successful candidate will demonstrate sound judgment, strong relationship-building skills, and the ability to advocate for continuous process improvement while maintaining internal controls and regulatory adherence.

This role is eligible for on-site, hybrid, or remote work, in alignment with the Finance Division's Future of Work Initiative and based on business needs.

Responsibilities

• Manage the full lifecycle of human subject incentive payments, including tracking and reconciliation.
• Oversee daily financial operations for HSIP, including general ledger review and data analysis (Excel, Business Objects).
• Develop and refine metrics to support research compliance and federal / state tax reporting requirements.
• Maintain and enhance internal controls, procedures, and documentation.
• Identify and lead process improvements to reduce system and workflow inefficiencies.
• Manage multiple concurrent projects, both major and minor in scope.
• Make determinations related to federal tax reporting compliance.
• Ensure alignment with IRB guidance and university policies.
• Advise research units on policy and procedural updates affecting fund disbursements and compliance.
• Recruit, develop, and manage HSIP staff members.
• Establish annual goals aligned with the Business & Finance Strategic Framework.
• Build and maintain strong working relationships with central and academic units.
• Provide education and outreach to the university community through presentations and workshops.

Required Qualifications

Desired Qualifications

Modes of Work

This position is eligible for onsite, remote, or hybrid work arrangements, in line with the Finance Division's policies and the operational needs of the unit.

Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the