Warranty Writer

A company is looking for a Warranty Writer to efficiently process complex manufacturer warranty claims and electronic repair orders remotely.

Key Responsibilities

Prepare and process complex vehicle warranty claims and non-warranty Electronic Repair Orders within designated timeframes

Reconcile and correct rejected claims in a timely manner and manage multiple location queues to reduce aging EROs

Maintain regular contact with management and produce various claims processing productivity reports

Required Qualifications

Minimum of a High School Diploma or GED

At least 2 years of administrative experience

Preferred prior auto and / or dealership experience

Minimum of 1 year of warranty claim-related experience

Demonstrated knowledge of claims submissions and policies of original equipment manufacturers (OEMs)