Customer Service Representative - State Farm Agent Team Member

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:
Ive been in business for 16 years, and our team of five works closely together to provide reliable service and build strong relationships with the people we serve. We believe in creating an environment where effort is recognized and growth is encouraged. Our team enjoys a stocked break room, a paid day off for birthdays, a 401k, dental and vision coverage, and reimbursement for licensing costs all designed to support both personal and professional success.

Were looking for a true go-getter: someone positive, motivated, and eager to advance themselves individually while contributing to the teams success. If youre driven to grow and want to be part of a supportive agency that invests in your future, this is a place where you can build real momentum in your career.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Adam Osborn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.