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Long-Term Care (LTC) Sales Account Manager Los Angeles, CA
Long-Term Care (LTC) Sales Account Manager Los Angeles, CAShionogi • Los Angeles, California, USA
Long-Term Care (LTC) Sales Account Manager Los Angeles, CA

Long-Term Care (LTC) Sales Account Manager Los Angeles, CA

Shionogi • Los Angeles, California, USA
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  • [job_card.full_time]
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Overview

The Long-Term Care (LTC) Sales Account Manager is responsible for establishing access and generating demand in targeted LTC settings including but not limited to Skilled Nursing Facilities Nursing Homes and LTC Pharmacies within an assigned territory. This role involves identifying and developing strategic business relationships with key decision makers and influencers (e.g. prescribing HCPs Consultant Pharmacists LTC Facility Medical Directors LTC Pharmacy Directors Directors of Nursing Nursing Staff Administration) understanding their needs and educating targets on clinical value and appropriate use of our product(s) to generate demand. This role will also be responsible for establishing and maintaining relationships with LTC affiliated provider association advocacy groups and professional service providers.

This role will cover the Los Angeles CA territory. Ideal living locations for this position include Los Angeles CA and San Diego CA.

Responsibilities

  • Effectively and consistently call on LTC facilities and affiliated business entities daily through one-on-one meetings and presentations professional education programs and other appropriate means targeting HCPs (MDs / NPs) Medical Directors Administrators DONs consultant pharmacists and pharmacy directors to educate on clinical profile access process and appropriate utilization.
  • Responsible for executing and tracking a high level of call and field productivity; expected to meet and exceed expectations for target number of account and customer calls per day.
  • Analyze territory information and insights to develop and execute effective target mapping account plans optimize routing and maximize field resources to achieve results.
  • Establish professional relationships and maintain an effective communication network with the customer at multiple levels including HCPs (MDs / NPs) Medical Directors Administrators DONs consultant pharmacists and pharmacy directors.
  • Develop and implement sales strategies to achieve sales targets and expand access and utilization.
  • Execute brand sales strategies to ensure a consistent company marketing message.
  • Manage and grow existing accounts within the long-term care sector.
  • Partner with reimbursement and market access team to proactively address patient access issues.
  • Perform Company business in accordance with all regulations (i.e. PDMA / Sample) Company policy and procedures. Demonstrates high ethical and professional standards at all times.
  • Maintain comprehensive call documentation access barriers and response metrics in Veeva CRM.
  • Responsible for accurately reporting field activities territory expenses and submitting written reports as necessary by the deadline set forth and defined by Shionogi management.
  • Maintain accurate records of sales activities customer interactions and market feedback.
  • Identify and communicate field issues opportunities and competitive activities through appropriate organizational venues. Escalate emerging trends in utilization gaps drop-offs or prescriber feedback.
  • Collaborate with Regional Account Management Market Access Medical Affairs and Marketing on all needs and opportunities customer touch points and changes.
  • Represent the company at LTC-focused medical / pharmacy association events.
  • Create opportunities for product education while enhancing Shionogis image and commitment to medicine working directly with local / regional thought leaders and professional societies.
  • Appropriately manage and maintain all company equipment and promotional materials (company literature computer etc.) according to necessary company guidelines.
  • Actively pursue continuous learning and professional development on efficient sales communication managed care and product knowledge training.
  • Attend all company-sponsored meetings as directed by company management (POAs National Meetings National / Regional Conventions etc.). In-person attendance may be required according to most current company policy.
  • Maintain a deep understanding of the companys products industry trends and competitor activities.
  • Provide exceptional customer service and support to ensure customer satisfaction and loyalty.

Minimum Job Requirements

Qualifications

  • Bachelors Degree (BA or BS).
  • Minimum of seven (7) years of sales experience in the pharmaceutical or healthcare industry experience selling in long-term care is required.
  • Experience calling on SNFs ALFs LTC pharmacies or consultant pharmacist networks.
  • Experience selling in a complex reimbursement and access environment.
  • In-depth understanding of the pharmaceutical industry product launch strategies and long-term care market and practices including pharmaceutical product review.
  • Experience in building rapport and relationships within the long-term setting in order expand awareness and utilization of product(s) and make an immediate impact on healthcare professionals.
  • Ability to understand and navigate long-term care systems in order to gain access to key decision makers.
  • Proficiency in Veeva CRM Microsoft Teams Outlook and calendar-based call planning tools.
  • Business to business experience and / or ability to demonstrate strong influencing skills.
  • Documented record of demand generation performance and achievement in Long Term Care
  • Successful long-term care launch experience is a required.
  • Competencies

  • Excellent oral presentation and written communication skills.
  • Strong clinical acumen with the ability to communicate clinical data in order to demonstrate competence and communication of a high-level scientific product.
  • Strong organizational interpersonal and listening skills.
  • Thrives in an ever-changing environment.
  • Ability to work independently and collaborate internally as a team member to deliver results.
  • Proactive; can do approach takes ownership of situations.
  • Demonstrated self-starter highly motivated problem-solving skills.
  • Digital competence; ability to deliver presentations digitally using iPad.
  • Proficient in MS Office Suite; Word PowerPoint Excel and Outlook.
  • Tact diplomacy and a high level of professionalism are essential.
  • Other Requirements

  • Complete full onboarding curriculum including clinical modules CRM documentation and fair balance call standards.
  • Pass live call certification and mock objections during ride-along training.
  • Attend refresher meetings on disease-state updates HUB workflows and patient retention strategy.
  • Significant field travel (approximately 80%).
  • Driving in a safe manner to required meetings and appointments.
  • Valid drivers license with a clean driving record and ability to pass a complete background check.
  • Must have valid licenses and credentialing required to conduct business in assigned territory.
  • Ability to drive or fly to target accounts customers meetings and conventions.
  • Some overnight and / or weekend travel may be required.
  • Additional Information

    The base salary range for this full-time field-based position is $135000-$175000. Individual pay is determined by several factors which include but are not limited to : job-related skills experience and relevant education or training. The range does not include the comprehensive benefits bonus long-term incentive applicable allowances or any additional compensation that may be associated with this role.

    EEO

    Shionogi Inc. is an equal opportunity employer supporting individuals with disabilities and veterans. All qualified applicants will receive equal consideration for employment opportunities based on valid job requirements without regard to race color religion sex (including pregnancy) marital status national origin age ancestry citizenship disability genetic information status as a disabled veteran a recently separated veteran Active Duty Wartime or Campaign Badge Veterans and Armed Forces Service Medal Veterans or any other characteristic protected by applicable law. It is the policy of Shionogi Inc. to undertake affirmative action for protected veterans and individuals with disabilities in compliance with all federal state and local requirements to recruit a diverse pool of protected veteran and individuals with disabilities applicants and to ensure that our employment practices are in fact non-discriminatory.

    If you are qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request accommodations by calling or by sending an email to

    Required Experience :

    Manager

    Key Skills

    Business Development,Customer Service,Revenue Growth,Product Knowledge,Account Management,CRM,Customer Base,New Customers,Territory,Business Relationships,Sales Goals,Sales Process,Powerpoint,New Clients,Technical Support

    Employment Type : Temp

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 135000 - 175000

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    Sales Account Manager • Los Angeles, California, USA

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