Field Representative PT

Job Description

As a Field Representative , you will be the face of our credit card program, ensuring its success through effective merchandising, relationship building, and strategic communication. You'll own and manage an assigned territory where you'll audit POP displays, test equipment, and deliver key messaging to business owners. This role demands excellent communication skills, attention to detail, and a strong customer service orientation. We're looking for a proven closer with a passion for relationship building and the persistence to thrive in a competitive, service-driven marketplace.

Hourly Wage : $22 / hour

Responsibilities

• Assess merchant engagement with brand, troubleshoot acceptance resistance, resolve acceptance issues
• Ensure credit card POP is appropriately displayed and merchandised in retail locations
• Develop and maintain strong relationships with business owners and managers, providing key messaging about the credit card program and raising awareness of its benefits for their establishment
• Conduct audits to ensure the presence and visibility of credit card offerings
• Verify that promotional materials and displays are correctly placed, adequately maintained, up-to-date, and comply with company standards
• Test and troubleshoot point-of-sale equipment to ensure proper credit card processing
• Collect data and insights via Mosaic's reporting tool
• Admin responsibilities : Daily visit reporting, weekly / monthly conference calls, email communications, and required web-based training
• This team is often requested to support special projects with other clients - such as mystery shops or retail brand engagements. We're looking for someone who is willing to engage in a variety of projects when the opportunity presents itself.

Qualifications

About Us

Mosaic is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America.

We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic's ultimate mission is to propel our client's business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

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