Hospice RN Case Manager

Role Snapshot

• Position: Hospice RN Case Manager
• Focus: Caseload management, coordination of care, and symptom management
• Schedule: Full-time; weekday schedule with participation in on-call rotation
• Work Setting: Patient homes and care facilities
• Coverage: Assigned service area within the posted location

Role Summary

As a Hospice RN Case Manager in Broward County, you will build meaningful relationships with patients and families while guiding care across the hospice journey. This role balances clinical expertise with thoughtful coordination, supporting comfort, dignity, and informed decision-making in the place patients call home.

Overview

The Hospice RN Case Manager provides skilled nursing assessment, planning, and care to hospice patients and their families. The RNCM manages an assigned caseload and collaborates closely with interdisciplinary team members to deliver compassionate, effective care aligned with patient goals and hospice regulations.

Key Responsibilities

• Complete initial and ongoing assessments of patient physical, emotional, psychosocial, and environmental needs
• Coordinate with physicians for certification and recertification of terminal illness in compliance with Medicare regulations
• Serve as the primary clinical contact for assigned patients, including care planning, symptom escalation, and advocacy
• Coordinate care with all providers and support systems to ensure seamless hospice services
• Develop and update individualized plans of care in collaboration with patients, families, and the interdisciplinary group
• Provide skilled nursing care in accordance with the plan of care and document interventions and outcomes promptly
• Ensure documentation supports regulatory, quality, and billing compliance requirements
• Educate patients and families on disease progression, symptom management, medications, and hospice philosophy
• Supervise hospice aides and support the development and revision of aide care plans
• Participate in interdisciplinary group meetings and coordinate with physicians, social workers, chaplains, and bereavement staff
• Communicate effectively with interdisciplinary team members and clinical leadership
• Participate in the on-call rotation and respond to urgent patient needs as required
• Escalate care needs to the medical director or covering provider as clinically indicated
• Perform other duties as assigned

Qualifications

• Graduate of an accredited nursing program; Associate's degree or higher preferred
• Current RN license in the state of practice or valid multistate compact license
• Minimum of one (1) year of hospice, palliative care, or home health nursing experience preferred
• CPR certification and valid driver's license required
• Strong clinical judgment, documentation accuracy, and communication skills
• Knowledge of hospice regulations and Medicare Conditions of Participation preferred
• Ability to work independently while collaborating across interdisciplinary teams
• Commitment to Arc Hospice & Palliative Care's mission and values